The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2019 Review of Postal Service’s Response [Redacted] 09/06/2019 IT-AR-19-005 $0 Open R - 4 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Impact of Prescribed Opioids on Postal Service Employees Under the Federal Workers’ Compensation Program 06/06/2019 SAT-AR-19-002 $0 Open R - 1 -- Develop a quarterly data analysis process to monitor opioid prescription data trends in the workers compensation program. Agree
2018 Postal Service's Limited Duty and Rehabilitation Programs Return to Work Processes in the Southern and Pacific Areas 03/01/2018 HR-AR-18-003 $0 Open R - 4 -- Assess the feasibility of implementing an automated or other solution to promote process efficiency and satisfy the special job bank requirement. Disagree
2019 Contract Delivery Service Costs 08/20/2019 CP-AR-19-002 $0 Open R - 6 -- Enhance communication channels and training that help AOs (1) address contract delivery service issues and challenges and (2) provide contract delivery service supplier performance feedback. Agree
2019 Zone Pricing for Mail Processed at the Palatine Sectional Center Facility 06/24/2019 MS-MT-19-002 $0 Open R - 2 -- Evaluate coordinates for all SCFs and correct inaccuracies, as identified. Agree
2018 Use of Intelligent Mail Barcodes for First-Class Mail Letters' Processing Costs 09/25/2018 CP-AR-18-007 $0 Open R - 3 -- Should use Intelligent Mail barcode and Informed Visibility technologies to evaluate the impact of unexpected or nonstandard mail flows on First-Class Mail letter cost model estimates and, based on the evaluation, consider filing a petition with the Postal Regulatory Commission to use Intelligent Mail barcode and Informed Visibility data to update the model. Agree
2017 Postal Inspection Service Consumer Fraud Fund 05/04/2017 HR-AR-17-006 $0 Open R - 2 -- Develop formal written procedures for management of Consumer Fraud Fund requests and for tracking, monitoring, and reconciling expenditures. Agree
2019 Assessment of U.S. Postal Service’s Service Performance and Costs 09/17/2019 NO-AR-19-008 $0 Open R - 1 -- Conduct a cost-benefit analysis, including a sensitivity analysis, of current service performance targets. This analysis should include an evaluation of additional costs incurred for extra operational services performed to meet service performance targets, and opportunities that exist to limit extra services when they are not financially feasible. Agree
2019 Review of Postal Inspection Service Criminal and Administrative Processes – Fort Worth Division 04/19/2019 HR-AR-19-002 $0 Open R - 4 -- Establish an oversight mechanism to ensure inventory and tracking of O keys is conducted by responsible personnel as required. Agree
2019 U.S. Postal Service Processing Network Optimization 09/09/2019 NO-AR-19-006 $0 Open R - 2 -- Utilize lessons learned and best practices from the significant increase in parcel productivity to develop a plan to increase productivity for manual, flats, and letter processing. Agree

Pages

This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates