The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2021 Accenture Information Technology Contracts 12/29/2020 20-076-R21 $0 Open R - 2-- Update the Supplying Principles and Practices to require an evaluation of the cost management plan as part of the noncompetitive purchase request process before approving contract ceiling price increases and to require contracting officers complete training on the policy requirements for the cost management plan. Agree
2021 Passport Application Acceptance Operations 08/09/2021 21-056-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Accident Reporting 08/27/2021 21-015-R21 $28,237,887 Open R - 3-- Identify a solution to interface or reconcile the Employee Health and Safety application’s accident identification numbers with the Solution for Enterprise Asset Management application to ensure all motor vehicle accidents are properly reported in both systems. Agree
2021 The Postal Service Secure Destruction Program 07/23/2021 21-025-R21 $134,458,479 Open R - 5-- Develop a comprehensive strategy for marketing and promoting the Secure Destruction program to potential new participants. Agree
2021 U.S. Postal Service's Protection Against External Cyberattacks 08/31/2021 20-277-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Seamless Acceptance Mail Quality Processes 09/29/2021 21-098-R21 $0 Open R - 6-- Identify and communicate common issues and error types that result in a high rate of overturned assessments to improve the assessment process and ensure errors are accurately assessed the first time. Agree
2021 Contract Invoice Payment Process 07/29/2021 20-281-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Manually Adjudicated Indemnity Claim Payments 08/30/2021 20-129-R21 $2,041,061 Open R - 1-- Update and communicate manually adjudicated international indemnity claim processing policy to ensure it aligns with the Product Tracking and Reporting System and the International Inquiry Claims System. Agree
2021 Fiscal Year 2020 Board of Governors' Expenditures 09/22/2021 21-064-R21 $2,826 Open R - 2-- Implement a process to ensure the Office of the Board’s contracting officer’s representatives administer all contract-related arrangements and certify invoices in accordance with established supply management policies and contract terms. Agree
2022 U.S. Postal Inspection Service's Online Analytical Support Activities 03/25/2022 21-191-R22 $0 Open R - 1-- Conduct a full review of the Analytics Team’s responsibilities, activities, procedures, and any other associated guidance; and develop a process to ensure that all online analytical support activities conducted by the Postal Inspection Service are authorized. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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