The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2020 Management of Highway Contract Route Contractor Failures at the Columbus, OH, Processing and Distribution Center 07/13/2020 20-219-R20 $0 Open R - 2-- Ensure that semi-annual reviews are conducted and documented for each Highway Contract Route contractor and necessary corrective actions are taken. Agree
2020 National Operational Assessment - Customer Service and Delivery Operations 12/12/2019 19RG002DR000-R20 $0 Open R - 2-- Enable management to track and receive alerts for late arriving mail in delivery units by expanding Informed Facility and Informed Mobility or identifying another solution Agree
2020 Facility Condition Reviews - Greenfield, Maxwell, and New Palestine Post Offices 01/30/2020 20-071-R20 $0 Open R - 1-- Address all building maintenance and safety issues identified at the Greenfield, Maxwell, and New Palestine Post Offices. Agree
2018 Access Issues Identified in the Mail Processing Environment 09/05/2018 IT-MT-18-001 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Expense Purchase Card Activity 03/23/2020 19SMG009SM000-R20 $0 Open R - 3-- Explore the benefits of providing electronic documentation to credit card approving officials and update purchase card policy to require credit card approving officials review all purchases over established minimum thresholds and when merchant category codes are questionable. Agree
2019 Mail Processing Overtime 06/13/2019 NO-AR-19-005 $0 Open R - 2-- Issue supplemental guidance on management oversight to reduce unauthorized overtime, ensure compliance with overtime policy to reduce grievances, and increase employee availability. Agree
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 U.S. Postal Inspection Service Forensic Laboratory Services 03/30/2020 19-004-R20 $0 Open R - 2-- Direct the Forensic Laboratory Services Safety Officer to verify that all personnel complete required annual safety training. Agree
2019 Postal Service Dynamic Route Optimization and Cost Savings Initiative 09/27/2019 NL-AR-19-004 $0 Open R - 5-- Develop an automated payment process to ensure suppliers are paid consistently, accurately, and timely. Agree
2020 Informal Grievance Oversight 07/14/2020 19SMG007HR000-R20 $0 Open R - 4-- Establish a centralized repository or database of local memorandums of understanding and other contractual agreements. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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