The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $6,619 Open R - 8-- Develop and implement an additional process to verify if an indemnity claim has been paid on an item, prior to its return. Agree
2020 Stamp and Cash Inventories - Chicago, IL, Offices 07/29/2020 20-256-R20 $0 Open R - 1-- Reiterate policy and procedures over the handling and security of stamp and cash inventories to all respective unit personnel and destroy spoiled money orders, per procedures. Agree
2020 Partnership Agreement Compliance 12/27/2019 19BG004FT000-R20 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Management Alert - Property Condition Issues at Spring Garden Station 10/02/2020 20-293-R21 $0 Open R - 3-- Ensure housekeeping, safety & health, fire, and program evaluation guide inspections are performed and documented as required. Agree
2020 Business Application Review of the HERO System 08/24/2020 19-016-R20 $0 Open R - 4-- Update the Postal Service Handbook AS-805, Information Security, to define the interim security assessment process, document the associated risks and mitigation plans, ensure proper document retention, and complete the process prior to the purchase of a cloud solution. Agree
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 3-- Define business practices and responsibilities for monitoring privileged accounts and implement privileged access management tools. Agree
2020 Global Positioning System for Highway Contract Routes 09/29/2020 20-198-R20 $0 Open R - 3-- Monitor and enforce timely activation of Global Positioning System devices purchased by Highway Contract Route suppliers. Agree
2020 Expense Purchase Card Activity 03/23/2020 19SMG009SM000-R20 $0 Open R - 2-- Enhance the purchase card policy to require cardholders electronically retain purchase card documentation when possible. Agree
2020 In Office Cost System Sampling Processes 05/22/2020 19-032-R20 $0 Open R - 1-- Evaluate and enhance, as appropriate, the In-Office Cost System sampling methodology to replace or reschedule readings of (unavailable) employees. Agree
2018 Access Issues Identified in the Mail Processing Environment 09/05/2018 IT-MT-18-001 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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