The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort ascending Management Response
2020 Contract Closeout Process 04/22/2020 19-026-R20 $0 Open R - 3-- Reinforce the use of the Contract Authoring Management System alerts through formal communications and refresher training to support the closeout process. Agree
2019 U.S. Postal Inspection Service Area Case Management 09/03/2019 OV-AR-19-003 $0 Open R - 3-- Provide refresher case management training to all team leaders and inspectors regarding investigative documentation requirements and proper case closure procedures, according to policies. Agree
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $0 Open R - 3-- Provide a standard work instruction to facilities to use available mail induction stations based on mail volume and employee availability. Agree
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 3-- Issue supplemental guidance to evaluate recurring late, canceled, and extra trips, and trips with consistently low trailer utilization; and update, remove, or consolidate trips; and adjust the transportation schedules accordingly. Agree
2020 In Office Cost System Sampling Processes 05/22/2020 19-032-R20 $0 Open R - 3-- Investigate cause(s) for increases in rescheduled readings that were cancelled and implement solutions to reduce cancelled readings, as appropriate. Agree
2020 Management of Postal Zones 03/25/2020 19RG009MS000-R20 $0 Open R - 3-- In coordination with the Vice President, Pricing & Costing, evaluate alternative methodologies for determining the zone, which could include calculating distance between the originating 5-digit ZIP Code to the designating 5-digit ZIP Code, to more accurately reflect the distance the mailpieces travel. Agree
2020 Accuracy of Surface Visibility Scans and Reporting 03/05/2020 19-024-R20 $0 Open R - 3-- Implement controls to ensure only properly authorized personnel can make manual edits in Surface Visibility Web 2.0 Agree
2020 Management Structure at Postal Service Facilities 03/18/2020 19SMG011HR000-R20 $0 Open R - 3-- Implement an oversight process to ensure district offices regularly monitor and maintain authorized first-line supervisor positions. Agree
2020 U.S. Postal Service: First-Line Supervisors - Resources 03/18/2020 19SMG010HR000-R20 $0 Open R - 3-- Implement an oversight mechanism to ensure all permanent first-line supervisors take mandatory supervisory training within a designated period after being appointed. Agree
2020 Expense Purchase Card Activity 03/23/2020 19SMG009SM000-R20 $0 Open R - 3-- Explore the benefits of providing electronic documentation to credit card approving officials and update purchase card policy to require credit card approving officials review all purchases over established minimum thresholds and when merchant category codes are questionable. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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