The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2020 Effectiveness of the Postal Service's Efforts to Reduce Non-Career Employee Turnover 02/12/2020 19POG001SAT000-R20 $13,728,271 Open R - 2-- Develop a comprehensive non-career employee national turnover strategic plan and procedures to provide more effective management oversight. The plan and procedures should focus on achieving measurable results to reduce non-career employee turnover at the local level by developing action plans to address exit survey results and implement district best practices nationwide. Disagree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 2-- Develop an action plan to fill carrier and clerk vacancies for the Montbello station and review the City Carrier Associate and Rural Carrier Associate compliment and assign additional carriers if necessary to the station until vacancies can be filled. Agree
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 2-- Develop and continuously maintain a complete and accurate listing of privileged accounts for Postal Service systems. Agree
2020 Global Positioning System for Highway Contract Routes 09/29/2020 20-198-R20 $0 Open R - 2-- Develop and execute a plan to ensure accuracy of the Global Positioning Systems data and update and maintain accurate system records of vehicle quantity and type used for Highway Contract Routes. Agree
2016 Mail Processing and Transportation Operational Changes 09/02/2016 NO-AR-16-009 $0 Open R - 2-- Develop and implement a strategy to improve mail processing productivity in the new operational window before any additional nationwide operational changes or consolidations are implemented. Agree
2019 Facility Condition Reviews – Mail Processing Facilities 05/06/2019 SM-AR-19-003 $0 Open R - 2-- Develop and implement an action plan to address structural recommendations at the Indianapolis Processing and Distribution Center, including a timeline for completing items. Agree
2020 Arrow Lock Key Management 08/31/2020 19-033-R20 $0 Open R - 2-- Develop and issue guidance regarding a maximum key quantity for ordering replacement keys and the number of unassigned keys a site should maintain in inventory. Disagree
2020 Compensation, Benefit, and Bonus Authority in Calendar Year 2018 12/11/2019 19BG009FT000-R20 $0 Open R - 2-- Develop and submit for certification by the U.S. Postal Service Board of Governors an updated description of the bonus or reward program allowed under 39 U.S.C. § 3686(a). The description should specifically define all types of cash and non-cash awards, including spot awards, for which executives and officers are eligible. Agree
2020 National Operational Assessment - Customer Service and Delivery Operations 12/12/2019 19RG002DR000-R20 $0 Open R - 2-- Enable management to track and receive alerts for late arriving mail in delivery units by expanding Informed Facility and Informed Mobility or identifying another solution Agree
2020 Leased Facility Maintenance 05/28/2020 19SMG012SM000-R20 $0 Open R - 2-- Enforce requirements with the contractor to ensure landlords complete repairs within the established timeframes and require Landlord Maintenance Program personnel to perform reviews of closed repairs in the electronic Facility Management System. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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