The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2020 Facility Condition Reviews - Greenfield, Maxwell, and New Palestine Post Offices 01/30/2020 20-071-R20 $0 Open R - 3-- Perform Housekeeping Inspections and ensure fire extinguishers are inspected monthly and annually at the Greenfield, Maxwell, and New Palestine Post Offices. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 2-- Develop an action plan to fill carrier and clerk vacancies for the Montbello station and review the City Carrier Associate and Rural Carrier Associate compliment and assign additional carriers if necessary to the station until vacancies can be filled. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 3-- Review and adjust mail arrival times and mail mix for the Montbello Station and the Denver Processing and Distribution Center to ensure distribution up time is being met. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 1-- Develop an action plan to ensure all mail is being delivered in a timely manner. Agree
2020 Manual Letter Processing Operations at the Industry, CA, Processing and Distribution Center 12/23/2019 20-098-R20 $0 Open R - 1-- Instruct Industry Processing and Distribution Center management to coordinate with Pacific Area personnel to transition the manual letter processing activities to customer service personnel. Agree
2020 Mail Delivery and Customer Service Operations - Allen Post Office, Allen, TX 02/05/2020 20-107-R20 $0 Open R - 1-- Review mail arrival times and mail mix for the Allen Post Office and the processing and distribution centers that service the Allen Post Office to ensure the distribution up time can be met. Agree
2020 Mail Delivery and Customer Service Operations - Allen Post Office, Allen, TX 02/05/2020 20-107-R20 $0 Open R - 2-- Ensure employees at the unit use mail arrival reporting tools. Agree
2020 Mail Delivery and Customer Service Operations - Allen Post Office, Allen, TX 02/05/2020 20-107-R20 $0 Open R - 3-- Ensure that employees follow standard operating procedures for scanning, including using firm sheets, periodically reviewing and monitoring scan data for compliance, and providing carriers with refresher training on scanning procedures. Agree
2020 Mail Delivery and Customer Service Operations - Allen Post Office, Allen, TX 02/05/2020 20-107-R20 $0 Open R - 4-- Follow applicable Postal Service policies and procedures to ensure proper security and accountability of Voyager cards. Agree
2020 Accountable Paper and Postal Funds - Pomona, CA, Main Post Office 01/16/2020 20-113-R20 $3,551 Open R - 1-- Direct unit management at the Pomona, CA, Main Post Office to reiterate policy and procedures over the handling and security of stamp accountabilities to all unit personnel. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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