The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2015 Security Clearances for Postal Service Contract Drivers 11/20/2014 HR-AR-15-001 $0 Open R - 3 -- Establish mandatory and refresher training requirements for Postal Service officials responsible for security clearances to ensure they are aware of their roles and responsibilities regarding the security clearance process. Agree
2015 Badges for Postal Service Contractors 03/06/2015 HR-AR-15-004 $0 Open R - 3 -- Establish an oversight process to strengthen controls and accountability of the contractor badge program to ensure it is effectively managed. Agree
2015 Badges for Postal Service Contractors 03/06/2015 HR-AR-15-004 $0 Open R - 1 -- Revise national policy to ensure responsible personnel develop comprehensive and uniform standard operating procedures to manage contractor badges, including procedures for issuing, tracking, and monitoring badges. Agree
2015 Badges for Postal Service Contractors 03/06/2015 HR-AR-15-004 $0 Open R - 2 -- Provide formal training including periodic refresher training to responsible personnel to ensure they understand their roles and responsibilities for managing contractor badges. Agree
2015 Postal Inspection Service Mail Covers Program Phase II 09/15/2015 HR-AR-15-007 $0 Open R - 2 -- Establish formal procedures to monitor and track accountable mail cover documents for postal inspectors to ensure they are properly completed, submitted, and maintained at the Postal Inspection Service’s Criminal Investigations Service Center (CISC). These procedures should include requiring inspectors to return all mail cover documents to the CISC within 60 days of the mail cover end date. Agree
2015 Postal Inspection Service Mail Covers Program Phase II 09/15/2015 HR-AR-15-007 $0 Open R - 3 -- Conduct a study to determine how using electronic media, including spreadsheets will impact the confidentiality and security of mail cover information. Based on study results, clarify policies and procedures regarding completing Postal Service Form 2009, Information Regarding Mail Matter, for each mailpiece related to interdiction mail covers and for mail covers that are automatically generated, approved, and closed. Agree
2016 Postal Service's Handling of Office of Workers Compensation Claim Forms 04/07/2016 HR-AR-16-002 $0 Open R - 1 -- Develop a more comprehensive electronic claims process to ensure claims forms are completed accurately and timely. Agree
2018 National Recycling Program 02/22/2018 HR-AR-18-002 $0 Open R - 2 -- Reassess and adjust National Recycling Program goals as necessary, based on delays in the execution plan to appropriately set program expectations at district levels. Agree
2018 Postal Service's Limited Duty and Rehabilitation Programs Return to Work Processes in the Southern and Pacific Areas 03/01/2018 HR-AR-18-003 $0 Open R - 2 -- Assess if the staffing to caseload ratio aligns with requirements established by management Disagree
2018 Postal Service's Limited Duty and Rehabilitation Programs Return to Work Processes in the Southern and Pacific Areas 03/01/2018 HR-AR-18-003 $0 Open R - 4 -- Assess the feasibility of implementing an automated or other solution to promote process efficiency and satisfy the special job bank requirement. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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