The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2021 Security Assessment of the Customer Registration Application 09/09/2021 20-286-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Assessment of Overtime Activity 08/25/2020 20-209-R20 $0 Open R - 3-- Implement a process to collect and monitor data that identifies the reasons for overtime use to better manage and control overtime costs. Agree
2020 Recovery for Private Party Damage to Postal Service Vehicles 09/10/2020 20-177-R20 $0 Open R - 6-- Coordinate with the National Tort Center to evaluate the implementation of automated controls in the Tort Claim System to: (1) require data in essential fields such as the “Employee Action” and “Employee Health and Safety Number” and (2) require alerts when cases have exceeded reasonable time thresholds without a file or demand status change. Agree
2022 Trips Operating More than Four Hours Late 11/08/2021 21-116-R22 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Controls Over Contract Labor Hours 09/23/2021 21-109-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Integrity of the U.S. Postal Service's Social Media Presence 05/12/2021 20-278-R21 $0 Open R - 2-- Update Handbook AS-805-C, Information Security Requirements for All Personnel, to include restrictions on the use of work email addresses on external sites. Agree
2022 Mail Delivery and Customer Service Operations – Ashford West and Westbury Stations, Houston, TX 12/06/2021 21-233-R22 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Mail Delivery and Customer Service Operations - Select Baltimore Units, Baltimore, MD 11/05/2021 21-194-R22 $0 Open R - 7-- Develop and implement a plan to monitor and ensure compliance with package scanning and handling procedures. Agree
2021 Postal Service Secure Destruction Program 07/23/2021 21-025-R21 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Payments to Contract Cleaners 11/12/2021 21-096-R22 $0 Open R - 3-- Update and communicate policies and procedures for processing and paying contract cleaner invoices, to include validating the performance of contractor custodial services under Category Management Center issued orders, and procedures for postmasters or officers-in-charge to report missed service days. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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