The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2020 Mail Delivery and Customer Service Operations - Allen Post Office, Allen, TX 02/05/2020 20-107-R20 $0 Open R - 1-- Review mail arrival times and mail mix for the Allen Post Office and the processing and distribution centers that service the Allen Post Office to ensure the distribution up time can be met. Agree
2019 Review of Postal Inspection Service Criminal and Administrative Processes – Fort Worth Division 04/19/2019 HR-AR-19-002 $0 Open R - 1-- Provide refresher training to team leaders regarding investigative documentation requirements and proper case closure procedures. Agree
2020 National Operational Assessment - Customer Service and Delivery Operations 12/12/2019 19RG002DR000-R20 $0 Open R - 2-- Enable management to track and receive alerts for late arriving mail in delivery units by expanding Informed Facility and Informed Mobility or identifying another solution Agree
2019 Nationwide Employee Background Screening 08/22/2019 HR-AR-19-003 $0 Open R - 4-- Implement a review process to ensure that district Human Resources officials are validating that Certificates of Completion are in employees’ electronic Official Personnel Folders. Agree
2020 Mail Excluded from Service Performance Measurement 12/13/2019 19XG009NO000-R20 $0 Open R - 1-- In coordination with the Acting Vice President, Processing and Maintenance, form a workgroup with mailers that have the largest amount of mail excluded from measurement to develop an action plan, with goals, timelines and practical opportunities to address root causes of service performance exclusions. Agree
2016 Access Controls over Mail Imaging Systems 01/14/2016 IT-AR-16-004 $0 Open R - 3-- Delete all accounts that have not been used in more than 365 days and all guest accounts on the mail imaging systems. Agree
2019 Oversight of the U.S. Postal Service Uniform Program 09/19/2019 SM-AR-19-007 $0 Open R - 2-- Implement a review process to ensure vendors adhere to quarterly report submission requirements. Determine appropriate actions, to include termination of agreement, for noncompliance. Agree
2018 Access Issues Identified in the Mail Processing Environment 09/05/2018 IT-MT-18-001 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Stamp Stock Accountability 08/20/2019 FT-AR-19-008 $0 Open R - 1-- Periodically evaluate the effectiveness of the newly implemented procedures for excess and excludable stamp stock and implement additional changes, as necessary. Agree
2020 U.S. Postal Inspection Service Charlotte Division 11/15/2019 19TG013OV000-R20 $0 Open R - 1-- Limit ammunition access to applicable personnel in the Charlotte Division. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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