The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2019 Mail Processing Overtime 06/13/2019 NO-AR-19-005 $0 Open R - 3 -- Establish appropriate performance incentives for managers to effectively manage overtime. Disagree
2018 Surface Visibility Scanning – Capital Metro Area and Capping Report 04/12/2018 NL-AR-18-006 $0 Open R - 3 -- Develop procedures to ensure mail container visibility during Mail Transport Equipment Labeler system trip updates. Disagree
2019 Automated Package Verification (APV) Evaluation 09/18/2019 MS-AR-19-004 $0 Open R - 2 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Nationwide Employee Background Screening 08/22/2019 HR-AR-19-003 $0 Open R - 4 -- Implement a review process to ensure that district Human Resources officials are validating that Certificates of Completion are in employees’ electronic Official Personnel Folders. Agree
2018 Use of Postal Service Network to Facilitate Illicit Drug Distribution 09/28/2018 SAT-AR-18-002 $0 Open R - 7 -- Institute a comprehensive Commercial Mail Receiving Agencies (CMRA) program to increase adherence to existing CMRA procedures and improve existing policies. Specifically, the program should be centralized and automated to ensure postal employees are following CMRA documentation requirements and conducting oversight of CMRAs. Agree
2015 Postal Inspection Service Mail Covers Program Phase II 09/15/2015 HR-AR-15-007 $0 Open R - 3 -- Conduct a study to determine how using electronic media, including spreadsheets will impact the confidentiality and security of mail cover information. Based on study results, clarify policies and procedures regarding completing Postal Service Form 2009, Information Regarding Mail Matter, for each mailpiece related to interdiction mail covers and for mail covers that are automatically generated, approved, and closed. Agree
2018 Oversight of Contract Extensions 03/20/2018 SM-AR-18-001 $0 Open R - 5 -- Reconcile existing policy and clause language to clarify written notification requirements for Clause 2-19: Option to Extend. Agree
2019 Review of Postal Service’s Response [Redacted] 09/06/2019 IT-AR-19-005 $0 Open R - 6 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Stamp Stock Accountability 08/20/2019 FT-AR-19-008 $0 Open R - 5 -- Define in Handbook F-101, Field Accounting Procedures, how retail employees are held accountable for password sharing, and communicate it to all employees with retail responsibilities. Agree
2018 Review of Availability of Tier 1 Business Critical Services 09/11/2018 IT-AR-18-004 $0 Open R - 2 -- should establish and document availability targets and acceptable hours for planned and unplanned downtime for each application or service considered to be a Tier 1 business critical service. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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