The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Yearsort ascending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2019 Postal Service Management of End of Life Devices 09/16/2019 IT-AR-19-006 $0 Open R - 2 -- Complete the End-of-Life 2019 Telecom Strategy and device specific risk-based replacement plans. Agree
2019 Impact of Prescribed Opioids on Postal Service Employees Under the Federal Workers’ Compensation Program 06/06/2019 SAT-AR-19-002 $0 Open R - 3 -- Update the appropriate supervisory policy to provide clear guidelines for supervisors who are informed that an employee is taking prescription drugs that could impair their mental or physical abilities and develop related annual training for supervisors. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $46,316,039 Open R - 3 -- Develop and implement interim controls to prevent and detect the issues noted in this report until the Voyager Fleet Commander Online application is updated. Agree
2019 Stamp Stock Accountability 08/20/2019 FT-AR-19-008 $0 Open R - 5 -- Define in Handbook F-101, Field Accounting Procedures, how retail employees are held accountable for password sharing, and communicate it to all employees with retail responsibilities. Agree
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 3 -- Periodically evaluate operations to provide effective oversight of the processing of military and diplomatic mail to reduce damaged mail, which could include ensuring proper culling and modifying equipment. Agree
2019 Postal Service Dynamic Route Optimization and Cost Savings Initiative 09/27/2019 NL-AR-19-004 $16,363,466 Open R - 1 -- Identify and resolve Dynamic Route Optimization program issues before continuing implementation and the national rollout. Agree
2019 U.S. Postal Service's Customer Service to Non-English Speaking Customers 11/02/2018 MS-AR-19-001 $0 Open R - 5 -- coordinate with the appropriate Postal Service groups to utilize industry best practices for automated self-service machines to expand the available kiosk language content and ensure all included product information is available in Spanish. Disagree
2019 U.S. Postal Inspection Service New York Division 09/19/2019 OV-AR-19-004 $0 Open R - 3 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Management Operating Data System (MODS) Errors and Adjustments 04/03/2019 CP-AR-19-001 $0 Open R - 5 -- Establish an official closing period for the Management Operating Data System (MODS) and develop controls in MODS to prevent workhour adjustments after the closeout period without required approvals. Agree
2019 Oversight of the U.S. Postal Service Uniform Program 09/19/2019 SM-AR-19-007 $278,923 Open R - 1 -- Implement a periodic reconciliation process of Citibank’s vendor sales transactions to the approved licensed vendor list to identify transactions at non-licensed vendors. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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