The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2020 Mail Delivery and Customer Service Operations - Hawthorne Post Office, Hawthorne, CA 03/23/2020 20-149-R20 $0 Open R - 2-- Instruct the Postmaster, Hawthorne Post Office, to ensure that employees follow standard operating procedures for scanning including using firm sheets from the Passive Adaptive Scanning System, periodically review and monitor scan data for compliance, and provide carriers with refresher training on package handling and scanning procedures. Agree
2019 Nationwide Employee Background Screening 08/22/2019 HR-AR-19-003 $0 Open R - 5-- Establish a formal policy designating the authority to make final suitability determinations for employees with unfavorable National Agency Check with Inquiries results, that includes a requirement to document the decision. Agree
2019 Issues Identified in the Outbound International Mail Market 09/23/2019 CP-MT-19-001 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Addressing the Diverse Needs and Wants of Rural American: Opportunities for the U.S. Postal Service 09/16/2019 RISC-WP-19-009 $0 Open R - 3-- Vice President, Delivery and Retail Operations, to identify a cost-effective means of tracking parcel locker utilization in rural areas Agree
2016 Access Controls over Mail Imaging Systems 01/14/2016 IT-AR-16-004 $0 Open R - 2-- Require passwords for all mail imaging systems accounts in accordance with Handbook AS-805. Agree
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 2-- Develop and continuously maintain a complete and accurate listing of privileged accounts for Postal Service systems. Agree
2018 Access Issues Identified in the Mail Processing Environment 09/05/2018 IT-MT-18-001 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Manual Flats Processing Operations at the Birmingham, AL, Processing and Distribution Center 02/12/2020 20-161-R20 $0 Open R - 3-- Ensure the P&DC’s operating plan is updated to reflect current mail processing operations. Agree
2019 Mail Processing Overtime 06/13/2019 NO-AR-19-005 $358,305,479 Open R - 1-- Evaluate and test the updated Function 1 Scheduler results on a periodic basis to ensure proper implementation of position bid assignments and accurate complement levels, and make adjustments as necessary. Agree
2020 Accuracy of Surface Visibility Scans and Reporting 03/05/2020 19-024-R20 $0 Open R - 1-- Issue supplemental guidance on manually editing arrival, departure, and scheduled trip times in Surface Visibility Web 2.0. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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