The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Statussort descending Recommendation Management Response
2020 Business Application Review of the HERO System 08/24/2020 19-016-R20 $0 Open R - 3-- Update Supplying Principles and Practices to state the processes outlined in Management Instruction AS-800-2014-4, Cloud Computing Policy, must be completed before awarding cloud solution contracts. Agree
2020 Controls Over Purchasing and Maintaining IT Equipment 08/17/2020 19-017-R20 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Controls Over Purchasing and Maintaining IT Equipment 08/17/2020 19-017-R20 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $0 Open R - 3-- Develop and implement a strategy to ensure Mail Recovery Center staff are aware of, and complying with, the Postal Service policy for opening and examining all undeliverable First-Class Mail. Agree
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $0 Open R - 7-- Establish and implement processes to maintain an accurate physical inventory and conduct periodic reviews. Agree
2020 Financial Controls Policy for Retail Units 08/13/2020 20-264-R20 $0 Open R - 1-- Update and publish the final Handbook F-101, Field Accounting Procedures, Draft, and the Postal Operations Manual, as appropriate, to ensure consistency in conducting field office accounting and among policies and procedures associated with refunds. Agree
2020 Package Delivery in Rural and Dense Urban Areas 09/16/2020 RISC-WP-20-008 $0 Open To the VP of Delivery Operations: Develop a national plan, based on key data factors, to help reduce the aggregate costs of door deliveries along rural routes and in urban apartment buildings. Agree
2020 Payments to Injured Employees 09/30/2020 20-156-R20 $37,213 Open R - 2-- Enhance the Enterprise Management Resource System and the Time and Attendance Collection System, respectively, to automatically calculate days of continuation of pay per employee and limit supervisor’s ability to enter continuation of pay hours when the 45-day limit is reached. Agree
2020 Payments to Injured Employees 09/30/2020 20-156-R20 $0 Open R - 4-- Enhance relevant systems to provide automated tools and edit checks to reduce reliance on manual procedures during the payroll and claims approval process. Agree
2020 Recovery for Private Party Damage to Postal Service Vehicles 09/10/2020 20-177-R20 $0 Open R - 1-- Coordinate with the National Tort Center to provide district Tort Claim Coordinators training on accident recovery settlements and related processes. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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