The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2021 Online Priority Mail Express Refunds 07/20/2021 20-268-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Contract Delivery Service Cost Attribution 06/21/2021 20-313-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 4-- Work with military stakeholders to update Publication 38, Postal Agreement with the Department of Defense, and with military and diplomatic stakeholders to update the operating plan related to military and diplomatic mail at the Chicago International Military Service Center. Agree
2021 Protection of Personally Identifiable Information on Internal Systems 04/01/2021 21-034-R21 $0 Open R - 2-- Develop specific time frames for notifying relevant parties affected by cybersecurity incidents and ensure both the Privacy & Records Management Office’s Response Plan for Information Breaches Involving Personal Information and Corporate Information Security Office’s Cybersecurity Incident Response Plan are updated accordingly. Agree
2020 Arrow Key Management Controls 08/31/2020 19-033-R20 $0 Open R - 3-- Evaluate technology solutions and take appropriate action to reduce risks associated with lost or stolen arrow keys and enhance the security of mail receptacles. Agree
2021 Capital Equipment at the Eagan Information Technology Center 08/10/2021 21-059-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Financial Controls Policy for Retail Units 08/13/2020 20-264-R20 $0 Open R - 1-- Update and publish the final Handbook F-101, Field Accounting Procedures, Draft, and the Postal Operations Manual, as appropriate, to ensure consistency in conducting field office accounting and among policies and procedures associated with refunds. Agree
2021 Voyager Card Transactions - Hemet, CA Post Office 05/19/2021 21-133-R21 $0 Open R - 3-- Instruct management at the Hemet, CA Post Office to ensure that staff assigned to manage PINS complete the eFleet Card for Site Manager Training and Voyager Fleet Commander Online Training Agree
2021 Payments to Contract Postal Unit and Village Post Office Suppliers 02/19/2021 20-157-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Mail Operations at the Denver, CO, Processing and Distribution Center 07/27/2021 21-151-R21 $0 Open R - 4-- Develop a plan to assist plant management with understanding how delayed inventory is calculated and how to analyze the Mail Condition Visualization data to identify causes for delayed inventory. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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