The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Statussort ascending Recommendation Management Response
2020 Leased Facility Maintenance 05/28/2020 19SMG012SM000-R20 $0 Open R - 1-- Ensure the timeframes to complete urgent/routine repairs are consistent between the Landlord Maintenance Standard Operating Procedures and the landlord notification letter. Agree
2020 Late and Extra Trips at the Philadelphia, PA, Processing and Distribution Center 05/13/2020 20-164-R20 $0 Open R - 1-- Ensure that operations have appropriate supervision to ensure Express Mail is processed timely. Agree
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 1-- Create reason codes in the Surface Visibility Web 2.0 system for why extra trips are being ordered. Agree
2020 Facility Condition Review - Miami Springs, Promenade, and Doral Post Offices 05/26/2020 20-212-R20 $0 Open R - 1-- Address all building maintenance, safety, and security issues identified at the Miami Springs, Promenade, and Doral Post Offices. Agree
2020 Contract Closeout Process 04/22/2020 19-026-R20 $0 Open R - 3-- Reinforce the use of the Contract Authoring Management System alerts through formal communications and refresher training to support the closeout process. Agree
2020 Contract Closeout Process 04/22/2020 19-026-R20 $0 Open R - 2-- Include closed contracts in Supply Management’s compliance review process that would consist of ensuring completion of all required closeout steps. Agree
2020 First-Line Supervisor Recruitment and Retention 04/13/2020 19SMG008HR000-R20 $0 Open R - 2-- In coordination with the Vice Presidents, Delivery and Network Operations, establish and implement an oversight mechanism to ensure district and facility officials complete and maintain hiring documentation as required. Agree
2020 U.S. Postal Inspection Service Forensic Laboratory Services 03/30/2020 19-004-R20 $0 Open R - 2-- Direct the Forensic Laboratory Services Safety Officer to verify that all personnel complete required annual safety training. Agree
2020 Mail Delivery and Customer Service Issues – Foothill Station, San Jose, CA 04/23/2020 20-188-R20 $0 Open R - 2-- Conduct annual route inspections and update evaluations as needed at the Foothill Station. In addition, develop an action plan with additional strategies to reduce staffing variances. Agree
2020 Contract Closeout Process 04/22/2020 19-026-R20 $0 Open R - 1-- Reinforce contract closeout policy to the Category Management Centers, contracting officers, and system administrators through formal communications and refresher training on the closeout process. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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