The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort ascending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2020 Manual Letter Processing Operations at the Industry, CA, Processing and Distribution Center 12/23/2019 20-098-R20 $0 Open R - 1-- Instruct Industry Processing and Distribution Center management to coordinate with Pacific Area personnel to transition the manual letter processing activities to customer service personnel. Agree
2020 Accountable Paper and Postal Funds - Pomona, CA, Main Post Office 01/16/2020 20-113-R20 $3,551 Open R - 1-- Direct unit management at the Pomona, CA, Main Post Office to reiterate policy and procedures over the handling and security of stamp accountabilities to all unit personnel. Agree
2020 Facility Condition Reviews - Greenfield, Maxwell, and New Palestine Post Offices 01/30/2020 20-071-R20 $0 Open R - 3-- Perform Housekeeping Inspections and ensure fire extinguishers are inspected monthly and annually at the Greenfield, Maxwell, and New Palestine Post Offices. Agree
2020 Delivery and Customer Service Issues - Greenpoint and Williamsburg Stations, Brooklyn, NY 12/31/2019 19-003-R20 $0 Open R - 5-- Instruct the Postmaster, Brooklyn, and station management to follow field accounting procedures for the security of accountable items. Agree
2020 National Operational Assessment - Customer Service and Delivery Operations 12/12/2019 19RG002DR000-R20 $0 Open R - 4-- Implement a policy to conduct a physical inventory of Mobile Delivery Devices and maintain inventory results. Agree
2020 U.S. Postal Inspection Service Charlotte Division 11/15/2019 19TG013OV000-R20 $0 Open R - 3-- The Inspector-in-Charge, Charlotte Division, develop a formal review process to ensure training records are entered accurately in Threat Management Tracking System. Agree
2020 Mail Excluded from Service Performance Measurement 12/13/2019 19XG009NO000-R20 $0 Open R - 2-- In coordination with the Acting Vice President, Processing and Maintenance, ensure area and district offices understand their roles and responsibilities regarding addressing causes of mail excluded from service performance measurement. Agree
2020 Mail Delivery and Customer Service Operations - Allen Post Office, Allen, TX 02/05/2020 20-107-R20 $0 Open R - 2-- Ensure employees at the unit use mail arrival reporting tools. Agree
2020 Supply Management’s Control Environment Over Contracting Officers 11/07/2019 18SMG023SM000-R20 $0 Open R - 5-- Assess the feasibility of establishing commodity specific metrics or tools to provide for a consistent workload management process, to include a cost-benefit analysis. Agree
2020 Compensation, Benefit, and Bonus Authority in Calendar Year 2018 12/11/2019 19BG009FT000-R20 $0 Open R - 5-- To establish procedures for a second party management review of the accuracy and timely processing of authorized awards and salaries. Agree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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