The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2020 Payments to Injured Employees 09/30/2020 20-156-R20 $37,213 Open R - 2-- Enhance the Enterprise Management Resource System and the Time and Attendance Collection System, respectively, to automatically calculate days of continuation of pay per employee and limit supervisor’s ability to enter continuation of pay hours when the 45-day limit is reached. Agree
2022 Mail Transport Equipment 04/14/2022 21-229-R22 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Integrity of the U.S. Postal Service's Social Media Presence 05/12/2021 20-278-R21 $0 Open R - 3-- Establish an effective social media account approval process and document social media account management procedures. Agree
2021 "As Needed" Highway Contract Routes 07/16/2021 21-022-R21 $162,338,091 Open R - 1-- Develop and implement periodic reviews to ensure timely detection and correction of payment errors and verify that Postal Service Forms 5397, Contract Route Extra Trip Authorization, are complete, accurate, and included in the electronic Service Change Request system. Agree
2022 Efficiency of Operations at the San Diego, CA, Processing and Distribution Center 04/08/2022 22-061-R22 $0 Open R - 2-- Implement a plan to process the First-Class Small Parcels and Rolls to meet clearance times and eliminate delayed mail at the Margaret L. Sellers, San Diego, CA Processing and Distribution Center. Agree
2021 City Carrier Cost System 07/14/2021 21-036-R21 $0 Open R - 3-- Reiterate to data collection technicians the importance of communicating with the city carrier to confirm the deviation status of each sampled parcel and whether the city carrier plans to deliver all parcels and accountable mail on the test date. In addition, we recommend they evaluate whether delivery scan data can be used to determine if any sampled parcels should be excluded from the test data due to missing delivery attempts on the test date. Agree
2022 Efficiency of Operations at the San Diego, CA, Processing and Distribution Center 04/08/2022 22-061-R22 $0 Open R - 1-- Implement a plan to train employees and enforce truck load scan compliance at the Margaret L. Sellers, San Diego, CA Processing and Distribution Center to meet or surpass the scanning goal. Agree
2021 Accident Reporting 08/27/2021 21-015-R21 $0 Open R - 5-- Implement an automated reconciliation process between data from Department of Labor’s Employee Compensation Operations and Management Portal and the Postal Service’s Employee Health and Safety (EHS) system, to ensure all personal injury industrial accidents are properly recorded in EHS. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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