The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort ascending Financial Value Status Recommendation Management Response
2020 Effectiveness of the Postal Service's Efforts to Reduce Non-Career Employee Turnover 02/12/2020 19POG001SAT000-R20 $13,728,271 Open R - 2-- Develop a comprehensive non-career employee national turnover strategic plan and procedures to provide more effective management oversight. The plan and procedures should focus on achieving measurable results to reduce non-career employee turnover at the local level by developing action plans to address exit survey results and implement district best practices nationwide. Disagree
2020 Compensation, Benefit, and Bonus Authority in Calendar Year 2018 12/11/2019 19BG009FT000-R20 $0 Open R - 2-- Develop and submit for certification by the U.S. Postal Service Board of Governors an updated description of the bonus or reward program allowed under 39 U.S.C. § 3686(a). The description should specifically define all types of cash and non-cash awards, including spot awards, for which executives and officers are eligible. Agree
2020 Partnership Agreement Compliance 12/27/2019 19BG004FT000-R20 $0 Open R - 2-- Include in future Marketing and Service Offering Agreements, measures that enforce compliance with agreement provisions. Agree
2020 Partnership Agreement Compliance 12/27/2019 19BG004FT000-R20 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $0 Open R - 6-- Establish and implement an additional process to accurately record cash removed from undeliverable mail and periodically reconcile this amount against the total cash deposited. Agree
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $0 Open R - 7-- Establish and implement processes to maintain an accurate physical inventory and conduct periodic reviews. Agree
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $0 Open R - 1-- Develop and implement a strategy to identify and prevent postal facilities from incorrectly sending items to the Mail Recovery Center. Agree
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $6,619 Open R - 8-- Develop and implement an additional process to verify if an indemnity claim has been paid on an item, prior to its return. Agree
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $0 Open R - 3-- Develop and implement a strategy to ensure Mail Recovery Center staff are aware of, and complying with, the Postal Service policy for opening and examining all undeliverable First-Class Mail. Agree
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $0 Open R - 4-- Develop and implement a mechanism to ensure funding for the prompt disposal of batteries at the Mail Recovery Center. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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