The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2015 Security Clearances for Postal Service Contract Drivers 11/20/2014 HR-AR-15-001 $0 Open R - 3-- Establish mandatory and refresher training requirements for Postal Service officials responsible for security clearances to ensure they are aware of their roles and responsibilities regarding the security clearance process. Agree
2020 Management Structure at Postal Service Facilities 03/18/2020 19SMG011HR000-R20 $0 Open R - 4-- Formalize a regular review process of workload models and criteria, for each operational manager and supervisor position. Agree
2019 U.S. Postal Inspection Service Area Case Management 09/03/2019 OV-AR-19-003 $0 Open R - 3-- Provide refresher case management training to all team leaders and inspectors regarding investigative documentation requirements and proper case closure procedures, according to policies. Agree
2020 Informal Grievance Oversight 07/14/2020 19SMG007HR000-R20 $0 Open R - 3-- Reiterate compliance with the Postal Service’s training policy that requires all supervisors to attend the mandatory Labor Relations Grievance Handling course and review existing training curriculum to ensure it adequately covers Postal Service grievance handling procedures. Agree
2020 Security Assessment of a U.S. Postal Service Information Technology Application 08/11/2020 19-018-R20 $0 Open R - 6-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 1-- Develop an action plan to ensure all mail is being delivered in a timely manner. Agree
2017 Assessing Postal Service Employee Engagement Activities 09/21/2017 HR-AR-17-013 $0 In-Resolution R - 1-- Require managers and supervisors to create action plans to address Postal Pulse Survey results and implement a process to monitor and assess progress on the activities identified in action plans. Disagree
2020 Expense Purchase Card Activity 03/23/2020 19SMG009SM000-R20 $0 Open R - 2-- Enhance the purchase card policy to require cardholders electronically retain purchase card documentation when possible. Agree
2020 Processing Readiness of Election and Political Mail During the 2020 General Elections 08/31/2020 20-225-R20 $0 Open R - 2-- Ensure mail processing facilities perform an accurate daily certification that they are clear of Election and Political Mail using the Operational Clean Sweep Search Checklist. Agree
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 4-- In coordination with the Vice President, Processing and Maintenance Operations, align volume arrival profiles with terminal handling services operations to allow time to build the planned amount of bypass containers. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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