The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 5-- Increase management oversight for highway contract route operations for evening and early morning tours. Agree
2019 Postal Service Dynamic Route Optimization and Cost Savings Initiative 09/27/2019 NL-AR-19-004 $0 Open R - 5-- Develop an automated payment process to ensure suppliers are paid consistently, accurately, and timely. Agree
2020 Cybersecurity Incident Detection and Response Capability 07/29/2020 19-012-R20 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Compensation, Benefit, and Bonus Authority in Calendar Year 2018 12/11/2019 19BG009FT000-R20 $0 Open R - 2-- Develop and submit for certification by the U.S. Postal Service Board of Governors an updated description of the bonus or reward program allowed under 39 U.S.C. § 3686(a). The description should specifically define all types of cash and non-cash awards, including spot awards, for which executives and officers are eligible. Agree
2020 Business Application Review of the HERO System 08/24/2020 19-016-R20 $0 Open R - 4-- Update the Postal Service Handbook AS-805, Information Security, to define the interim security assessment process, document the associated risks and mitigation plans, ensure proper document retention, and complete the process prior to the purchase of a cloud solution. Agree
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 3-- Define business practices and responsibilities for monitoring privileged accounts and implement privileged access management tools. Agree
2020 Automatic Indemnity Claim Payments 03/02/2020 19-008-R20 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2015 Badges for Postal Service Contractors 03/06/2015 HR-AR-15-004 $0 Open R - 1-- Revise national policy to ensure responsible personnel develop comprehensive and uniform standard operating procedures to manage contractor badges, including procedures for issuing, tracking, and monitoring badges. Agree
2021 Stamps, Money Orders, and Cash - High Shoals, NC, Post Office 10/07/2020 20-280-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 U.S. Postal Inspection Service Handling of Suspected Marijuana Packages 03/13/2020 19-014-R20 $253,613 Open R - 5-- Align Administrative Non-Mailability Protocol program policy with the Inspection Service Manual that requires daily activity documentation to support workhours. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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