Report Recommendations

The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

TOTAL OPEN RECOMMENDATIONS

170

OPEN RECOMMENDATIONS
FINANCIAL VALUE

$1,464,572,046

 

 

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 2-- Develop and continuously maintain a complete and accurate listing of privileged accounts for Postal Service systems. Agree
2017 Insider Threat Program 09/18/2017 IT-AR-17-007 $0 Open R - 1-- Continue to develop and fully implement an insider threat program for national security information in accordance with National Insider Threat Policy minimum standards. Agree
2017 Insider Threat Program 09/18/2017 IT-AR-17-007 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 4-- Work with military stakeholders to update Publication 38, Postal Agreement with the Department of Defense, and with military and diplomatic stakeholders to update the operating plan related to military and diplomatic mail at the Chicago International Military Service Center. Agree
2019 Postal Service Dynamic Route Optimization and Cost Savings Initiative 09/27/2019 NL-AR-19-004 $0 Open R - 5-- Develop an automated payment process to ensure suppliers are paid consistently, accurately, and timely. Agree
2019 U.S. Postal Service Processing Network Optimization 09/09/2019 NO-AR-19-006 $0 Open R - 3-- Revise and update AMP feasibility studies to determine whether cost savings could be realized, and consolidations should continue. Agree
2020 Package Delivery in Rural and Dense Urban Areas 09/16/2020 RISC-WP-20-008 $0 Open To the VP of Delivery Operations: Develop a national plan, based on key data factors, to help reduce the aggregate costs of door deliveries along rural routes and in urban apartment buildings. Agree
2021 Improving Operational Efficiency Using Informed Visibility 09/17/2021 RISC-WP-21-009 $0 Open R1 - Develop a formal avenue to periodically solicit feedback from Informed Visibility users to ascertain system functionality and gauge opportunities for enhancements. Agree
2021 1-800-ASK-USPS:The Postal Service's Interactive Voice Response System 09/21/2021 RISC-WP-21-010 $0 Open R1 – Enhance current Interactive Voice Response system performance metrics by including metrics for the rate of complete, contained calls and the rate of incomplete, abandoned calls. Agree
2018 Use of Postal Service Network to Facilitate Illicit Drug Distribution 09/28/2018 SAT-AR-18-002 $0 Open R - 1-- Work with Congress to develop legislative changes that would result in the Postal Inspection Service being authorized to open and inspect domestic packages suspected of containing illicit drugs. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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