The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort ascending Financial Value Status Recommendation Management Response
2021 Impact of Pandemic on Postal Service Finances 03/29/2021 20-257-R21 $0 Open R - 1-- Develop specific policies and procedures to ensure expenses are consistently documented, validated, and tracked for unanticipated crisis or catastrophic events. Agree
2020 Stamp and Cash Inventories - Chicago, IL, Offices 07/29/2020 20-256-R20 $0 Open R - 2-- Provide Retail Systems Software administrative training to all respective unit supervisors. Agree
2021 Misrouted Mail in the U.S. Postal Service Network 02/23/2021 20-252-R21 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Misrouted Mail in the U.S. Postal Service Network 02/23/2021 20-252-R21 $0 Open R - 5-- Review the feasibility of updating the Mail History Tracking System (MHTS) and the Service Field Operations Performance Management (SFOPM) system or develop alternatives to ensure that MHTS and SFOPM can accurately reflect the correct facility processing and misrouting mail. Disagree
2020 Processing Readiness of Election and Political Mail During the 2020 General Elections 08/20/2020 20-225-R20 $0 Open R - 1-- Leverage established partnerships with state and local election officials to work toward creating a separate, simplified mail product exclusively for Election Mail that would support uniform mail processing, including mandatory mailpiece tracking and proper mailpiece design. Until this new product is developed, continue to prioritize the processing of election mail consistent with past practices. Agree
2020 Assessment of Overtime Activity 08/25/2020 20-209-R20 $0 Open R - 3-- Implement a process to collect and monitor data that identifies the reasons for overtime use to better manage and control overtime costs. Agree
2021 Uncompensated and Undercompensated Services 04/05/2021 20-208-R21 $219,519,981 Open R - 2-- Evaluate opportunities to adjust provisions involving business customers to ensure only services paid for are provided. Agree
2021 Uncompensated and Undercompensated Services 04/05/2021 20-208-R21 $1,850,011,194 Open R - 1-- Explore strategies for receiving amounts owed or appropriated for government services and providing the Postal Service reimbursement for these services going forward. Agree
2021 Timecard Administration 12/09/2020 20-180-R21 $0 Open R - 3-- Procure and test new, automated time collection devices for the Postal Service to implement throughout its facilities. Agree
2021 Timecard Administration 12/09/2020 20-180-R21 $0 Open R - 4-- Resolve system flaws that allow supervisors to bypass completing the time disallowance record when a supervisor uses the “Change”, “Delete”, and “Add” time functions in the time and attendance system to ensure disallowed timecard adjustments are reported in timekeeping reports. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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