The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2020 Accuracy of Surface Visibility Scans and Reporting 03/05/2020 19-024-R20 $0 Open R - 4-- Implement controls to ensure only appropriate manual edits are made in Surface Visibility Web 2.0. Agree
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 4-- In coordination with the Vice President, Processing and Maintenance Operations, align volume arrival profiles with terminal handling services operations to allow time to build the planned amount of bypass containers. Agree
2020 Mail Delivery and Customer Service Operations - Hawthorne Post Office, Hawthorne, CA 03/23/2020 20-149-R20 $0 Open R - 4-- Instruct the Postmaster, Hawthorne Post Office, to follow procedures to ensure arrow lock keys, voyager cards, and delivery vehicles are safeguarded and properly managed and report lost or missing assets as required. Agree
2020 U.S. Postal Service Transportation Network Operations and Cost Optimization Practices 11/07/2019 19XG002NL000-R20 $0 Open R - 4-- Perform data validation for the information in the Surface Visibility system to ensure the extra and canceled trips key performance indicators are accurate and complete. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 4-- Reinforce to site managers, VMF managers and their designees, follow the requirements in the Voyager Fleet Card Standard Operating Procedures for issuing PINs, requesting PIN limit increases, and conducting semi-annual reviews. Agree
2020 U.S. Postal Service: First-Line Supervisors - Resources 03/18/2020 19SMG010HR000-R20 $0 Open R - 4-- Require supervisory training for all acting first-line supervisors who act over 30 consecutive days. Agree
2016 Access Controls over Mail Imaging Systems 01/14/2016 IT-AR-16-004 $0 Open R - 4-- Require users to change passwords for all administrative accounts at least every 30 days and for all non-administrative accounts at least every 90 days for the mail imaging systems. Agree
2019 The Postal Service and the Evolution of PC Postage 06/03/2019 RISC-WP-19-005 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act Agree
2018 Export Controls for Outbound Mail at International Service Centers 09/28/2018 FT-AR-18-009 $0 In-Resolution R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2018 Electronic Verification System Internal Controls 09/25/2018 MS-AR-18-006 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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