The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Statussort descending Recommendation Management Response
2020 Arrow Lock Key Management 08/31/2020 19-033-R20 $0 Open R - 2-- Develop and issue guidance regarding a maximum key quantity for ordering replacement keys and the number of unassigned keys a site should maintain in inventory. Disagree
2020 Processing Readiness of Election and Political Mail During the 2020 General Elections 08/31/2020 20-225-R20 $0 Open R - 1-- Leverage established partnerships with state and local election officials to work toward creating a separate, simplified mail product exclusively for Election Mail that would support uniform mail processing, including mandatory mailpiece tracking and proper mailpiece design. Until this new product is developed, continue to prioritize the processing of election mail consistent with past practices. Agree
2020 Assessment of Overtime Activity 08/25/2020 20-209-R20 $0 Open R - 1-- Address staffing issues at facilities operating below their authorized complement or with excessive vacancies and identify opportunities for savings at locations with high overtime users by determining the optimal point that hiring new staff becomes more cost-efficient than overtime. Agree
2020 Assessment of Overtime Activity 08/25/2020 20-209-R20 $667,098,942 Open R - 2-- Modify current policies and procedures, to include performance measures or other oversight controls, to hold appropriate management accountable for not reducing overtime. Agree
2020 Assessment of Overtime Activity 08/25/2020 20-209-R20 $0 Open R - 3-- Implement a process to collect and monitor data that identifies the reasons for overtime use to better manage and control overtime costs. Agree
2020 Assessment of Overtime Activity 08/25/2020 20-209-R20 $0 Open R - 4-- Develop an action plan, with milestones, to monitor and reduce unauthorized overtime. Agree
2020 Assessment of Overtime Activity 08/25/2020 20-209-R20 $0 Open R - 5-- Eliminate access to the obsolete payroll hours data file or establish and implement automated processes to update the data file parameters and validate the file for accuracy and completeness. Agree
2020 Business Application Review of the HERO System 08/24/2020 19-016-R20 $26,823,859 Open R - 1-- Update Management Instruction AS-800-2014-4, Cloud Computing Policy, to include early demonstrations of system functionality with key stakeholders to validate and verify the alignment of business needs and the technical capabilities before purchasing any cloud software solutions. Agree
2020 Business Application Review of the HERO System 08/24/2020 19-016-R20 $0 Open R - 2-- Update Management Instruction AS-800-2014-4, Cloud Computing Policy, to state the Vice President, Information Technology, must approve a waiver for cloud solution purchases when the policy is not followed. Agree
2020 Business Application Review of the HERO System 08/24/2020 19-016-R20 $0 Open R - 3-- Update Supplying Principles and Practices to state the processes outlined in Management Instruction AS-800-2014-4, Cloud Computing Policy, must be completed before awarding cloud solution contracts. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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