The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2021 Embargoes and Redirections at the U.S. Postal Service Processing Facilities 08/13/2021 21-112-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Embargoes and Redirections at the U.S. Postal Service Processing Facilities 08/13/2021 21-112-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Embargoes and Redirections at the U.S. Postal Service Processing Facilities 08/13/2021 21-112-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Embargoes and Redirections at the U.S. Postal Service Processing Facilities 08/13/2021 21-112-R21 $0 Open R - 4-- Develop a plan to verify that mail is processed in First-In-First-Out order during high volume periods to ensure that it will meet its service standards. Disagree
2021 Embargoes and Redirections at the U.S. Postal Service Processing Facilities 08/13/2021 21-112-R21 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Delayed Mail at the Santa Ana, CA, Processing and Distribution Center 05/24/2021 21-119-R21 $0 Open R - 1-- Require plant management to follow designed mail flows and use appropriate sort plans to ensure accurate reporting of delayed mail. Disagree
2021 Delayed Mail at the Santa Ana, CA, Processing and Distribution Center 05/24/2021 21-119-R21 $0 Open R - 2-- Develop a plan to assist plant management with evaluating expected processing operation scans to determine if mail is not processed timely and causing the Mail Condition Visualization application to report the mail as delayed inventory. Disagree
2021 Delayed Mail at the Santa Ana, CA, Processing and Distribution Center 05/24/2021 21-119-R21 $0 Open R - 3-- Develop a plan to assist plant management with understanding how delayed inventory is calculated and how to analyze the Mail Condition Visualization data to identify causes for delayed inventory. Disagree
2021 Nationwide Service Performance 09/20/2021 21-120-R21 $0 Open R - 2-- Investigate and understand root causes for failed mailpieces in “Unable to Assign” category, and work to decrease and maintain the total number of mailpieces in this category to under 10 percent of total failures. Disagree
2021 Nationwide Service Performance 09/20/2021 21-120-R21 $0 Open R - 4-- Direct local processing management to retain only the quantity of MTE that their facilities and customers need for one week of mail processing operations in accordance with Handbook PO-502, Mail Transport Equipment, Policy 2-8, Excess MTE (Hoarding) when local employee availability and transportation allow, Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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