The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2020 Recovery for Private Party Damage to Postal Service Vehicles 09/10/2020 20-177-R20 $0 Open R - 1-- Coordinate with the National Tort Center to provide district Tort Claim Coordinators training on accident recovery settlements and related processes. Agree
2020 Recovery for Private Party Damage to Postal Service Vehicles 09/10/2020 20-177-R20 $210,150 Open R - 2-- Coordinate with the National Tort Center to update Postal Service policy to require periodic management review of recoveries for private party damages to Postal Service vehicles. Agree
2020 Recovery for Private Party Damage to Postal Service Vehicles 09/10/2020 20-177-R20 $0 Open R - 3-- Coordinate with the National Tort Center to evaluate the Tort Claim Coordinator reporting structure and identify changes to enhance the effectiveness of the structure, which could include transferring supervisory oversight of the district Tort Claim Coordinator function, duties, and responsibilities to the National Tort Center. Agree
2020 Mail Delivery and Customer Service Issues – Foothill Station, San Jose, CA 04/23/2020 20-188-R20 $0 Open R - 2-- Conduct annual route inspections and update evaluations as needed at the Foothill Station. In addition, develop an action plan with additional strategies to reduce staffing variances. Agree
2020 Global Positioning System for Highway Contract Routes 09/29/2020 20-198-R20 $0 Open R - 1-- Update Management Instruction, Highway Contract Routes Global Positioning System with the current program requirements, roles, and responsibilities; define allowable costs; and communicate the updated Management Instruction to employees. Agree
2020 Global Positioning System for Highway Contract Routes 09/29/2020 20-198-R20 $0 Open R - 2-- Develop and execute a plan to ensure accuracy of the Global Positioning Systems data and update and maintain accurate system records of vehicle quantity and type used for Highway Contract Routes. Agree
2020 Global Positioning System for Highway Contract Routes 09/29/2020 20-198-R20 $0 Open R - 3-- Monitor and enforce timely activation of Global Positioning System devices purchased by Highway Contract Route suppliers. Agree
2020 Global Positioning System for Highway Contract Routes 09/29/2020 20-198-R20 $0 Open R - 5-- Develop alerts and exception reports to monitor compliance with the Global Positioning System program. Agree
2020 Global Positioning System for Highway Contract Routes 09/29/2020 20-198-R20 $2,372,334 Open R - 4-- Develop guidelines and provide training to contracting personnel for updating the Global Positioning System indicator and for recording, itemizing, and monitoring program costs, including validating the payment of prior program costs. Disagree
2020 Efficiency and Safety of Lift Gates 09/16/2020 20-203-R20 $0 Open R - 1-- Reevaluate the effectiveness of the new tuck under lift gates and the process of loading/unloading mail transport equipment to determine if changes are needed to increase efficiency. Agree

Pages

This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates