The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Datesort descending Report Number Financial Value Status Recommendation Management Response
2020 U.S. Postal Service’s Processing Network Optimization and Service Impacts 06/16/2020 19XG013NO000-R20 $96,399,375 Open R - 1-- Implement best practices identified during site visits to increase operational efficiency and management oversight nationwide. Agree
2020 Informal Grievance Oversight 07/14/2020 19SMG007HR000-R20 $0 Open R - 3-- Reiterate compliance with the Postal Service’s training policy that requires all supervisors to attend the mandatory Labor Relations Grievance Handling course and review existing training curriculum to ensure it adequately covers Postal Service grievance handling procedures. Agree
2020 Informal Grievance Oversight 07/14/2020 19SMG007HR000-R20 $0 Open R - 4-- Establish a centralized repository or database of local memorandums of understanding and other contractual agreements. Agree
2020 Informal Grievance Oversight 07/14/2020 19SMG007HR000-R20 $0 Open R - 5-- Implement and communicate tracking methods for payments stemming from local memorandums of understanding or other contractual agreements to allow for transparency and accountability. Agree
2020 Informal Grievance Oversight 07/14/2020 19SMG007HR000-R20 $0 Open R - 2-- Formalize and communicate monetary thresholds for informal grievances and review payments that exceed the established thresholds. Disagree
2020 Informal Grievance Oversight 07/14/2020 19SMG007HR000-R20 $0 Open R - 6-- Update and reconcile issue codes in the Grievance and Arbitration Tracking System (GATS) and the GATS Entries Handbook to include clear definitions and instructions for use; and establish guidance to address frequency of the updates. Disagree
2020 Informal Grievance Oversight 07/14/2020 19SMG007HR000-R20 $0 Open R - 1-- Develop an action plan, with milestones, to manage and reduce informal grievance costs and payments. Agree
2020 Mercury Mailability Communication and Implementation 07/17/2020 20-103-R20 $0 Open R - 1-- To develop a communication strategy to remind field staff of the mercury mailability policy changes. Agree
2020 Mercury Mailability Communication and Implementation 07/17/2020 20-103-R20 $0 Open R - 2-- To develop a reference tool or mechanism summarizing the mercury mailability standards that retail window employees can quickly and efficiently access when approached by a customer attempting to mail mercury. Agree
2020 Cybersecurity Incident Detection and Response Capability 07/29/2020 19-012-R20 $0 Open R - 2-- Determine which incident detection and response metrics are meaningful to the organization and establish a process to measure the effectiveness of the incident detection and response capability. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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