The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2021 Bank Secrecy Act Compliance 01/19/2021 20-158-R21 $0 Open R - 2-- Enhance policies and procedures for suspicious activity reporting to include any revisions to the Bank Secrecy Act database requirements or the Suspicious Transaction Report. Agree
2021 Board of Governors' Expenditures 09/22/2021 21-064-R21 $2,826 Open R - 2-- Implement a process to ensure the Office of the Board’s contracting officer’s representatives administer all contract-related arrangements and certify invoices in accordance with established supply management policies and contract terms. Agree
2021 Integrity of U.S. Postal Service's Social Media Presence 05/12/2021 20-278-R21 $0 Open R - 5-- Establish an automated process to monitor social media to identify and address unapproved pages and accounts created to represent the Postal Service. Agree
2021 Contractor Security Clearances at Surface Transfer Centers 09/29/2021 21-111-R21 $0 Open R - 3-- Clarify language in Surface Transfer Center statements of work to specify which security clearance documents must be retained and the period of retention. Agree
2021 Postal Service Secure Destruction Program 07/23/2021 21-025-R21 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Compensation, Benefit, and Bonus Authority in Calendar Year 2020 09/23/2021 21-183-R21 $0 Open R - 3-- Clarify the language on repayment of incentives for contract noncompliance in the standard templates used for employment, recruitment, and retention agreements. Agree
2021 Property Condition Reviews – North Royalton, Willoughby, and Jesse C. Owens Post Offices in Ohio 06/21/2021 21-138-R21 $0 Open R - 1-- Address all building maintenance, safety, and security issues identified at the North Royalton, Willoughby, and Jesse C. Owens post offices. Agree
2021 Air Mail Not Moving as Assigned at the Los Angeles Terminal Handling Services 09/16/2021 21-201-R21 $0 Open R - 3-- Provide proper oversight to ensure the Los Angeles Terminal Handling Services supplier is separating the mail properly to the assigned carrier, as outlined in the contract, and document and communicate commercial mailer irregularities. Disagree
2021 Security Assessment of the Customer Registration Application 09/09/2021 20-286-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Accenture Information Technology Contracts 12/29/2020 20-076-R21 $0 Open R - 2-- Update the Supplying Principles and Practices to require an evaluation of the cost management plan as part of the noncompetitive purchase request process before approving contract ceiling price increases and to require contracting officers complete training on the policy requirements for the cost management plan. Agree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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