The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort ascending Status Recommendation Management Response
2020 U.S. Postal Service Transportation Network Operations and Cost Optimization Practices 11/07/2019 19XG002NL000-R20 $0 Open R - 2-- Ensure authorized account numbers are used for exceptional service in the Service Change Request system. Agree
2021 Vehicle Parts Pricing 09/02/2021 21-020-R21 $0 Open R - 1-- Evaluate whether the existing most favored customer pricing Clause 2-48 (2006) remains applicable to the contract terms for these consignment suppliers. If not applicable, modify the contract to remove the clause and establish a monitoring process to ensure vehicle part prices are reviewed annually. Agree
2022 Property Condition Reviews - Whitley City, Monticello, and West Somerset Post Offices in Kentucky 11/18/2021 21-227-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Online Priority Mail Express Refunds 07/20/2021 20-268-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Mail Delivery and Customer Service Operations - Select Baltimore Units, Baltimore, MD 11/05/2021 21-194-R22 $0 Open R - 4-- Develop and implement a plan to analyze available data and establish thresholds for key metrics to determine when the Baltimore postmaster should request additional resources from outside the Baltimore region to help deliver mail. Agree
2021 Vehicle, Fuel, and Oil Expenses, Birmingham, AL – Woodlawn Station Post Office 07/30/2021 21-148-R21 $0 Open R - 1-- Provide oversight and train unit management on policies and procedures associated with recurring vehicle expenses. Agree
2021 U.S. Postal Service's Protection Against External Cyberattacks 08/31/2021 20-277-R21 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Trips Operating More than Four Hours Late 11/08/2021 21-116-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Bank Secrecy Act Compliance 01/19/2021 20-158-R21 $0 Open R - 2-- Enhance policies and procedures for suspicious activity reporting to include any revisions to the Bank Secrecy Act database requirements or the Suspicious Transaction Report. Agree
2021 Manual Mail Processing Efficiency 09/21/2021 21-131-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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