The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $6,619 Open R - 8-- Develop and implement an additional process to verify if an indemnity claim has been paid on an item, prior to its return. Agree
2020 Informal Grievance Oversight 07/14/2020 19SMG007HR000-R20 $0 Open R - 5-- Implement and communicate tracking methods for payments stemming from local memorandums of understanding or other contractual agreements to allow for transparency and accountability. Agree
2020 Military, Diplomatic, and Other International Election Mail 09/30/2020 20-271-R20 $0 Open R - 1-- Immediately develop and implement a Short-Term Operating Plan, including strategies, milestones, and responsibilities, to process the mail inventory backlog and ensure the timely processing and handling of international outbound and inbound election mail. Agree
2020 Business Application Review of the HERO System 08/24/2020 19-016-R20 $0 Open R - 3-- Update Supplying Principles and Practices to state the processes outlined in Management Instruction AS-800-2014-4, Cloud Computing Policy, must be completed before awarding cloud solution contracts. Agree
2020 Management Structure at Postal Service Facilities 03/18/2020 19SMG011HR000-R20 $0 Open R - 1-- Implement an updated district ranking methodology and reassess district rankings based on the approved methodology. Agree
2020 Leased Facility Maintenance 05/28/2020 19SMG012SM000-R20 $0 Open R - 1-- Ensure the timeframes to complete urgent/routine repairs are consistent between the Landlord Maintenance Standard Operating Procedures and the landlord notification letter. Agree
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $0 Open R - 3-- Develop and implement a strategy to ensure Mail Recovery Center staff are aware of, and complying with, the Postal Service policy for opening and examining all undeliverable First-Class Mail. Agree
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 7-- Develop target goals for the surface transportation key performance indicators to reduce mitigation expenditures. Agree
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $0 Open R - 6-- Provide standard work instructions requiring supervisors conduct periodic meetings to provide ongoing feedback to employees operating the Small Package Sorting System machine and discuss opportunities for improvement. Agree
2020 Partnership Agreement Compliance 12/27/2019 19BG004FT000-R20 $0 Open R - 2-- Include in future Marketing and Service Offering Agreements, measures that enforce compliance with agreement provisions. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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