The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2021 City Carrier Cost System 07/14/2021 21-036-R21 $0 Open R - 3-- Reiterate to data collection technicians the importance of communicating with the city carrier to confirm the deviation status of each sampled parcel and whether the city carrier plans to deliver all parcels and accountable mail on the test date. In addition, we recommend they evaluate whether delivery scan data can be used to determine if any sampled parcels should be excluded from the test data due to missing delivery attempts on the test date. Agree
2021 Property Condition Reviews – Garyville, North Kenner, and Lake Forest Post Offices in Louisiana 04/14/2021 21-093-R21 $0 Open R - 3-- Replace all damaged cluster box units reported in the electronic Facilities Management System and those assigned to the North Kenner Post Office. Agree
2021 Mail Operations at the Denver, CO, Processing and Distribution Center 07/27/2021 21-151-R21 $0 Open R - 3-- Review operation numbers and Content Identification Number codes to determine if the right sort plans are being used to ensure delayed inventory data is accurate. Agree
2019 U.S. Postal Service Processing Network Optimization 09/09/2019 NO-AR-19-006 $0 Open R - 3-- Revise and update AMP feasibility studies to determine whether cost savings could be realized, and consolidations should continue. Agree
2020 Controls Over Purchasing and Maintaining IT Equipment 08/17/2020 19-017-R20 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Online Priority Mail Express Refunds 07/20/2021 20-268-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Contract Invoice Payment Process 07/29/2021 20-281-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Postal Service Secure Destruction Program 07/23/2021 21-025-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 COVID-19 Leave Administration 06/16/2021 21-032-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Passport Application Acceptance Operations 08/09/2021 21-056-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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