The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $0 Open R - 5-- Reiterate the management operating data system guidance requiring management to monitor Small Package Sorting System (SPSS) processing productivity and ensure employees are correctly logged into the appropriate operation to accurately reflect SPSS productivity performance. Agree
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $0 Open R - 6-- Provide standard work instructions requiring supervisors conduct periodic meetings to provide ongoing feedback to employees operating the Small Package Sorting System machine and discuss opportunities for improvement. Agree
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $58,926,340 Open R - 1-- Reiterate the operation user guide requiring supervisors to be present to initiate the timely start of Small Package Sorting System machine processing. Agree
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $0 Open R - 3-- Provide a standard work instruction to facilities to use available mail induction stations based on mail volume and employee availability. Agree
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $0 Open R - 4-- Provide standard work instructions to Small Package Sorting System (SPSS) facilities and employees and reiterate the importance of properly placing packages into SPSS machines. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 1-- Develop an action plan to ensure all mail is being delivered in a timely manner. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 2-- Develop an action plan to fill carrier and clerk vacancies for the Montbello station and review the City Carrier Associate and Rural Carrier Associate compliment and assign additional carriers if necessary to the station until vacancies can be filled. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 3-- Review and adjust mail arrival times and mail mix for the Montbello Station and the Denver Processing and Distribution Center to ensure distribution up time is being met. Agree
2020 Cost Reduction Initiatives for Mail Products 08/03/2020 20-088-R20 $0 Open R - 2-- Update the Domestic Mail Manual to set appropriate mail preparation standards that align with automation for strapping, containerization, wrapping, and paper quality, to reduce costs associated with bundle breakage and manual processing of machinable mail. Agree
2020 Cost Reduction Initiatives for Mail Products 08/03/2020 20-088-R20 $0 Open R - 3-- As a part of the national expansion of the Surface Visibility reporting system, develop processes to ensure all mail irregularities are recorded in the facilities, scanners are placed at key locations where mail irregularities are identified, and mail irregularity reports are distributed to the Postal Service personnel and mailers, as appropriate. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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