The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Titlesort ascending Issue Date Report Number Financial Value Status Recommendation Management Response
2020 Partnership Agreement Compliance 12/27/2019 19BG004FT000-R20 $0 Open R - 2-- Include in future Marketing and Service Offering Agreements, measures that enforce compliance with agreement provisions. Agree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open R - 4-- Develop a Mobile Delivery Device warning message/alert to deter carriers from applying street delivery scan events at delivery units. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 4-- Reinforce to site managers, VMF managers and their designees, follow the requirements in the Voyager Fleet Card Standard Operating Procedures for issuing PINs, requesting PIN limit increases, and conducting semi-annual reviews. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $46,316,039 Open R - 3-- Develop and implement interim controls to prevent and detect the issues noted in this report until the Voyager Fleet Commander Online application is updated. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 2-- Implement corrective action to: (1) deactivate PINs issued to vendors, (2) deactivate multiple PINs issued to employees or define policy for exception, (3) deactivate PINs without a valid employee name; and (4) ensure authorized approval of requests for increasing PIN purchasing limits and (5) track and monitor completion of semi-annual reviews. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 1-- Coordinate with U.S. Bank Voyager to implement automated controls in the Voyager Fleet Commander Online application to: (1) prevent assignment of PINs to vendors; (2) prevent assignment of multiple PINs to employees; (3) prevent assignment of PINs without valid employee names; and (4) ensure only authorized employees are allowed to request PIN limit changes. Agree
2019 Nationwide Employee Background Screening 08/22/2019 HR-AR-19-003 $0 Open R - 4-- Implement a review process to ensure that district Human Resources officials are validating that Certificates of Completion are in employees’ electronic Official Personnel Folders. Agree
2020 Nationwide Delivery Scanning Issues 02/19/2020 20-102-R20 $0 Open R - 1-- Enhance ongoing strategies to improve scanning accuracy and enforce compliance. Agree
2020 National Operational Assessment - Customer Service and Delivery Operations 12/12/2019 19RG002DR000-R20 $0 Open R - 2-- Enable management to track and receive alerts for late arriving mail in delivery units by expanding Informed Facility and Informed Mobility or identifying another solution Agree
2020 National Operational Assessment - Customer Service and Delivery Operations 12/12/2019 19RG002DR000-R20 $0 Open R - 1-- Modernize the various mail condition reporting methods into one system to capture all mail delays from mail processing facilities. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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