The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Titlesort descending Issue Date Report Number Financial Value Status Recommendation Management Response
2021 Misrouted Mail in the U.S. Postal Service Network 02/23/2021 20-252-R21 $0 Open R - 5-- Review the feasibility of updating the Mail History Tracking System (MHTS) and the Service Field Operations Performance Management (SFOPM) system or develop alternatives to ensure that MHTS and SFOPM can accurately reflect the correct facility processing and misrouting mail. Disagree
2021 Misrouted Mail in the U.S. Postal Service Network 02/23/2021 20-252-R21 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Nationwide Employee Background Screening 08/22/2019 HR-AR-19-003 $0 Open R - 4-- Implement a review process to ensure that district Human Resources officials are validating that Certificates of Completion are in employees’ electronic Official Personnel Folders. Agree
2021 Nationwide Service Performance 09/20/2021 21-120-R21 $0 Open R - 4-- Direct local processing management to retain only the quantity of MTE that their facilities and customers need for one week of mail processing operations in accordance with Handbook PO-502, Mail Transport Equipment, Policy 2-8, Excess MTE (Hoarding) when local employee availability and transportation allow, Disagree
2021 Nationwide Service Performance 09/20/2021 21-120-R21 $0 Open R - 2-- Investigate and understand root causes for failed mailpieces in “Unable to Assign” category, and work to decrease and maintain the total number of mailpieces in this category to under 10 percent of total failures. Disagree
2021 Nationwide Service Performance 09/20/2021 21-120-R21 $0 Open R - 3-- Reemphasize and implement as appropriate at facilities nationwide best practices related to programs aimed at increasing employee engagement and training on the proper staging and sequential processing of mail to improve service performance. Agree
2021 Nationwide Service Performance 09/20/2021 21-120-R21 $0 Open R - 1-- Reemphasize the need for local processing, transportation, and delivery mgmt. components discussions on projected volumes and previous day’s issues. Site observations support implementing to help proactively manage mail flow operations. Disagree
2021 Noncompetitive Contracts 09/09/2021 21-019-R21 $0 Open R - 3-- Update Supply Management's Noncompetitive Contract Award File Review Checklist to include reviewing for publicizing requirement. Agree
2021 Noncompetitive Contracts 09/09/2021 21-019-R21 $0 Open R - 1-- Review the policy for publicizing noncompetitive contracts of over $1 million and modify it to provide clarity for its intent and application. Agree
2021 Noncompetitive Contracts 09/09/2021 21-019-R21 $0 Open R - 2-- Augment the contracting training curriculum to reinforce the requirement to publicize noncompetitive contract awards. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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