The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Titlesort descending Issue Date Report Number Financial Value Status Recommendation Management Response
2019 Issues Identified in the Outbound International Mail Market 09/23/2019 CP-MT-19-001 $0 Open R - 1 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Local Travel Reimbursement - Las Vegas, NV, Huntridge Station 10/01/2019 FCS-FM-20-001 $7,619 Open R - 1 -- Direct the Senior Manager, Customer Service, to issue Postal Service vehicle cards for each postal-owned vehicle and provide the necessary training to each employee on how to use the vehicle cards. Agree
2019 Mail Delivery Issues - Broadview Station - Atlanta, GA 08/06/2019 DRT-AR-19-014 $0 Open R - 1 -- Instruct the unit management to update and sign integrated Operating Plan/Mail Arriving Profile. Agree
2019 Mail Delivery Issues - Minuet Carrier Annex, Charlotte, NC 09/19/2019 DRT-AR-19-021 $0 Open R - 4 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Mail Delivery Issues - Minuet Carrier Annex, Charlotte, NC 09/19/2019 DRT-AR-19-021 $0 Open R - 2 -- Instruct unit management to review and conduct annual route inspections and adjust city routes as needed for service improvement. Agree
2019 Mail Delivery Issues - Minuet Carrier Annex, Charlotte, NC 09/19/2019 DRT-AR-19-021 $0 Open R - 1 -- Update the Integrated Operating Plan and Mail Arrival Profile for the Minuet Carrier Annex and the Charlotte and Mid-Carolinas Processing and Distribution Centers to reflect accurate mail arrival times and mail mix. Agree
2019 Mail Delivery Issues - Ypsilanti Main Post Office, Ypsilanti MI 09/11/2019 DRT-AR-19-020 $0 Open R - 2 -- Coordinate with building owners or managers to comply with Postal Service access and mail receptacle policies. Agree
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $0 Open R - 1 -- Reinforce requirements to delivery unit supervisors to follow city delivery policies and standard operating procedures for setting expectations with carriers to deliver committed mail daily. Agree
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $0 Open R - 2 -- Instruct delivery unit supervisors to properly report occurrences of delayed mail in the Customer Service Daily Reporting System. Agree
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $3,369,130 Open R - 3 -- Direct the Columbus Processing & Distribution Center Manager and Manager, Operation Program Support to coordinate mail arrival times in Integrated Operating Plans to improve mail flow between the plant and delivery units to achieve daily operational performance. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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