The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Titlesort descending Issue Date Report Number Financial Value Status Recommendation Management Response
2021 Mail Delivery and Customer Service Issues - Olathe East Branch, Olathe, KS 05/05/2021 21-121-R21 $0 Open R - 2-- Instruct Olathe East Branch Management to develop a plan to monitor and ensure all delayed mail is reported daily in the Customer Service Daily Reporting System. Agree
2021 Mail Delivery and Customer Service Operations - Avent Ferry Station, Raleigh, NC 01/19/2021 21-009-R21 $0 Open R - 2-- Instruct the Postmaster, Raleigh, to conduct all requested route inspections at the Avent Ferry Station as soon as practical. Agree
2021 Mail Delivery and Customer Service Operations- Newark Post Office, Newark, DE 07/22/2021 21-177-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Mail Delivery and Customer Service Operations- Newark Post Office, Newark, DE 07/22/2021 21-177-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Mail Delivery and Customer Service Operations- Newark Post Office, Newark, DE 07/22/2021 21-177-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Mail Delivery and Customer Service Operations- Newark Post Office, Newark, DE 07/22/2021 21-177-R21 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Mail Delivery and Customer Service Operations- Newark Post Office, Newark, DE 07/22/2021 21-177-R21 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Mail Operations at the Denver, CO, Processing and Distribution Center 07/27/2021 21-151-R21 $0 Open R - 5-- review the methodology for calculating planned volumes to ensure they are accurate. Agree
2021 Mail Operations at the Denver, CO, Processing and Distribution Center 07/27/2021 21-151-R21 $0 Open R - 6-- develop a process to separate advanced, committed, and late arriving mail to ensure it is processed according to its intended delivery standard. Agree
2021 Mail Operations at the Denver, CO, Processing and Distribution Center 07/27/2021 21-151-R21 $0 Open R - 1-- develop a plan based on Lean Six Sigma project results to further increase load scan scores to meet or surpass the scanning goal. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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