The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Titlesort descending Issue Date Report Number Financial Value Status Recommendation Management Response
2020 Delivery and Customer Service Issues - Greenpoint and Williamsburg Stations, Brooklyn, NY 12/31/2019 19-003-R20 $0 Open R - 6-- Instruct the Postmaster, Brooklyn, and the station management to complete repairs to any remaining items identified during the audit and to escalate repair issues to the District Manager if not completed in a reasonable time. Agree
2020 Delivery and Customer Service Issues - Greenpoint and Williamsburg Stations, Brooklyn, NY 12/31/2019 19-003-R20 $0 Open R - 1-- Instruct the Postmaster, Brooklyn and Williamsburg and Greenpoint Station management, to develop an action plan to ensure all mail is being delivered in a timely manner and standard operating procedures are followed for reporting delayed mail, handling of returnable mail, and collection of mail from contract postal units. Agree
2020 Delivery and Customer Service Issues - Greenpoint and Williamsburg Stations, Brooklyn, NY 12/31/2019 19-003-R20 $0 Open R - 4-- Instruct the Postmaster, Brooklyn, and station management to coordinate with building owners or managers to comply with Postal Service access and mail receptacle policies. Agree
2020 Delivery and Customer Service Issues - Greenpoint and Williamsburg Stations, Brooklyn, NY 12/31/2019 19-003-R20 $0 Open R - 5-- Instruct the Postmaster, Brooklyn, and station management to follow field accounting procedures for the security of accountable items. Agree
2020 Delivery and Customer Service Issues - Greenpoint and Williamsburg Stations, Brooklyn, NY 12/31/2019 19-003-R20 $0 Open R - 3-- Instruct the Postmaster, Brooklyn, and station management to ensure the standard operating procedures for scanning are followed and instruct district support personnel to periodically review and monitor scan data for compliance. Agree
2018 Electronic Verification System Internal Controls 09/25/2018 MS-AR-18-006 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2018 Export Controls for Outbound Mail at International Service Centers 09/28/2018 FT-AR-18-009 $0 In-Resolution R - 2-- Incorporate strategic activities into the Export Controls Program, including (a) developing an overall strategic plan and a written risk assessment; (b) conducting regular cost benefit analyses to assess effectiveness and value, and (c) proactively monitoring emerging issues and analyzing export compliance data collected from electronic and physical screenings. Disagree
2018 Export Controls for Outbound Mail at International Service Centers 09/28/2018 FT-AR-18-009 $0 In-Resolution R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2020 Facility Condition Reviews - Greenfield, Maxwell, and New Palestine Post Offices 01/30/2020 20-071-R20 $0 Open R - 3-- Perform Housekeeping Inspections and ensure fire extinguishers are inspected monthly and annually at the Greenfield, Maxwell, and New Palestine Post Offices. Agree
2020 Facility Condition Reviews - Greenfield, Maxwell, and New Palestine Post Offices 01/30/2020 20-071-R20 $0 Open R - 1-- Address all building maintenance and safety issues identified at the Greenfield, Maxwell, and New Palestine Post Offices. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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