The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Titlesort descending Issue Date Report Number Financial Value Status Recommendation Management Response
2021 COVID-19 Leave Administration 06/16/2021 21-032-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Custodial Workhours 10/24/2019 19SMG006HR000-R20 $81,319,892 Open R - 1-- Develop and implement a strategy to address hiring and staffing challenges for custodial positions at facilities subject to the Memorandum of Understanding Between the United States Postal Service and the American Postal Workers Union, re: Maintenance Series-47 Transmittal Letter-5 Implementation and Maintenance Craft Postal Support Employee Conversions, signed July 9, 2014. Agree
2020 Cybersecurity Incident Detection and Response Capability 07/29/2020 19-012-R20 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Delayed Mail at the Santa Ana, CA, Processing and Distribution Center 05/24/2021 21-119-R21 $0 Open R - 1-- Require plant management to follow designed mail flows and use appropriate sort plans to ensure accurate reporting of delayed mail. Disagree
2021 Delayed Mail at the Santa Ana, CA, Processing and Distribution Center 05/24/2021 21-119-R21 $0 Open R - 3-- Develop a plan to assist plant management with understanding how delayed inventory is calculated and how to analyze the Mail Condition Visualization data to identify causes for delayed inventory. Disagree
2021 Delayed Mail at the Santa Ana, CA, Processing and Distribution Center 05/24/2021 21-119-R21 $0 Open R - 2-- Develop a plan to assist plant management with evaluating expected processing operation scans to determine if mail is not processed timely and causing the Mail Condition Visualization application to report the mail as delayed inventory. Disagree
2020 Financial Controls Policy for Retail Units 08/13/2020 20-264-R20 $0 Open R - 1-- Update and publish the final Handbook F-101, Field Accounting Procedures, Draft, and the Postal Operations Manual, as appropriate, to ensure consistency in conducting field office accounting and among policies and procedures associated with refunds. Agree
2021 Impact of Pandemic on Postal Service Finances 03/29/2021 20-257-R21 $0 Open R - 1-- Develop specific policies and procedures to ensure expenses are consistently documented, validated, and tracked for unanticipated crisis or catastrophic events. Agree
2017 Insider Threat Program 09/18/2017 IT-AR-17-007 $0 Open R - 1-- Continue to develop and fully implement an insider threat program for national security information in accordance with National Insider Threat Policy minimum standards. Agree
2017 Insider Threat Program 09/18/2017 IT-AR-17-007 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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