The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Titlesort descending Issue Date Report Number Financial Value Status Recommendation Management Response
2020 Compensation, Benefit, and Bonus Authority in Calendar Year 2018 12/11/2019 19BG009FT000-R20 $0 Open R - 5-- To establish procedures for a second party management review of the accuracy and timely processing of authorized awards and salaries. Agree
2019 Competitive Products Pricing Best Practices 09/11/2019 CP-AR-19-003 $0 Open R - 1-- Evaluate available options to modernize the pricing management system. Agree
2016 Continuous Improvement of Mail Processing Operations 09/29/2016 NO-AR-16-012 $465,165,928 Open R - 1-- Reduce 11.5 million workhours from projected fiscal year 2016 levels where possible and when planning for 2017 projected workhours by evaluating operational efficiency, adjusting staffing levels/workhours to workload, and ensuring overtime workhours do not exceed budgeted levels. Agree
2019 Contract Delivery Service Costs 08/20/2019 CP-AR-19-002 $0 Open R - 6-- Enhance communication channels and training that help AOs (1) address contract delivery service issues and challenges and (2) provide contract delivery service supplier performance feedback. Agree
2019 Contract Delivery Service Costs 08/20/2019 CP-AR-19-002 $0 Open R - 4-- Monitor extra trip costs to identify and correct overpayments. Agree
2019 Costing Best Practices 09/17/2019 CP-AR-19-004 $0 In-Resolution R - 1-- Develop a plan with milestones to implement a modern costing system using enhanced technologies in an effort to incorporate real-time, granular data for product cost attribution. Disagree
2018 Credit for Disputed Voyager Card Transactions 04/02/2018 FT-AR-18-007 $1,152,177 Open R - 1-- Implement a process to reconcile, at least quarterly, all disputed transactions nationwide. Agree
2020 Custodial Workhours 10/24/2019 19SMG006HR000-R20 $81,319,892 Open R - 1-- Develop and implement a strategy to address hiring and staffing challenges for custodial positions at facilities subject to the Memorandum of Understanding Between the United States Postal Service and the American Postal Workers Union, re: Maintenance Series-47 Transmittal Letter-5 Implementation and Maintenance Craft Postal Support Employee Conversions, signed July 9, 2014. Disagree
2019 CyberSecurity Decision Analysis Reports Review 11/19/2018 IT-AR-19-002 $0 Open R - 1-- Create and execute a program/administrative budget to adequately plan and administer an ongoing cybersecurity program. Agree
2020 Delivery and Customer Service Issues - Greenpoint and Williamsburg Stations, Brooklyn, NY 12/31/2019 19-003-R20 $0 Open R - 2-- Instruct district support personnel to periodically review and monitor delivery operations in units to ensure mail is not being delayed. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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