The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Titlesort descending Issue Date Report Number Financial Value Status Recommendation Management Response
2020 Payments to Injured Employees 09/30/2020 20-156-R20 $37,213 Open R - 2-- and the Vice President, Controller, enhance the Enterprise Management Resource System and the Time and Attendance Collection System, respectively, to automatically calculate days of continuation of pay per employee and limit supervisor’s ability to enter continuation of pay hours when the 45-day limit is reached. Agree
2020 Payments to Injured Employees 09/30/2020 20-156-R20 $0 Open R - 1-- Reiterate to field supervisors the requirement to input continuation of pay hours into the Employee Resource Management System. Agree
2019 Postal Service Dynamic Route Optimization and Cost Savings Initiative 09/27/2019 NL-AR-19-004 $0 Open R - 5-- Develop an automated payment process to ensure suppliers are paid consistently, accurately, and timely. Agree
2018 Postal Service’s Limited Duty and Rehabilitation Programs Return to Work Processes in the Southern and Pacific Areas 03/01/2018 HR-AR-18-003 $0 In-Resolution R - 2-- Assess if the staffing to caseload ratio aligns with requirements established by management Disagree
2018 Postal Service’s Limited Duty and Rehabilitation Programs Return to Work Processes in the Southern and Pacific Areas 03/01/2018 HR-AR-18-003 $0 In-Resolution R - 4-- Assess the feasibility of implementing an automated or other solution to promote process efficiency and satisfy the special job bank requirement. Disagree
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 2-- Develop and continuously maintain a complete and accurate listing of privileged accounts for Postal Service systems. Agree
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 3-- Define business practices and responsibilities for monitoring privileged accounts and implement privileged access management tools. Agree
2020 Processing Readiness of Election and Political Mail During the 2020 General Elections 08/31/2020 20-225-R20 $0 Open R - 1-- Leverage established partnerships with state and local election officials to work toward creating a separate, simplified mail product exclusively for Election Mail that would support uniform mail processing, including mandatory mailpiece tracking and proper mailpiece design. Until this new product is developed, continue to prioritize the processing of election mail consistent with past practices. Agree
2020 Professional Services Contract Rates 08/20/2020 20-143-R20 $11,163,153 Open R - 1-- Compete the contract at the end of the current performance period and negotiate labor rates considering the General Services Administration Schedule. Disagree
2020 Professional Services Contract Rates 08/20/2020 20-143-R20 $0 Open R - 3-- Obtain semi-annual review reports, annual improvement plans, and supporting documentation from the supplier, as required in the contract, and review the improvement plan to validate specific actions are taken to increase efficiencies and reduce costs. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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