The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Titlesort descending Issue Date Report Number Financial Value Status Recommendation Management Response
2021 Security Assessment of the Customer Registration Application 09/09/2021 20-286-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Security Assessment of the Customer Registration Application 09/09/2021 20-286-R21 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Service Performance of Election and Political Mail During the November 2020 General Election 03/05/2021 20-318-R21 $0 Open R - 2-- Continue to educate state and local election officials on mailing deadlines for request and receipt of ballots that accounts for the Postal Service’s time to process, transport, and deliver mail. Agree
2021 Service Performance of Election and Political Mail During the November 2020 General Election 03/05/2021 20-318-R21 $0 Open R - 1-- Work with mailers of Election Mail to identify why full-service ballots from the 2020 general election were excluded from service performance measurement and develop an action plan with timelines to address each cause to increase the number of ballots in measurement. Agree
2022 Shipping Services Contract Compliance 10/19/2021 20-315-R22 $0 Open R - 2-- We recommend the Vice President, Business Development, direct the Director, Enterprise and Key Accounts, to monitor the customer’s packaging of mail to ensure required mailing standards are followed. Disagree
2022 Shipping Services Contract Compliance 10/19/2021 20-315-R22 $0 Open R - 6-- We recommend the Vice President, Business Development, direct the Director, Enterprise and Key Accounts, to consider evaluating the volume quarterly and modifying the pricing structure; and including terms and conditions to ensure the customer achieves yearly volume commitments in future contracts. Disagree
2022 Shipping Services Contract Compliance 10/19/2021 20-315-R22 $0 Open R - 3-- We recommend the Vice President, Business Development, direct the Director, Enterprise and Key Accounts, to develop a mechanism for facilities personnel to report issues and concerns regarding mail packaging from the customer. Disagree
2022 Springfield, MO, Processing and Distribution Center Grievances 10/22/2021 21-124-R22 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Springfield, MO, Processing and Distribution Center Grievances 10/22/2021 21-124-R22 $17,941,247 Open R - 1-- Conduct a formal workplace environment assessment (for example, an Initial Management Inquiry Process) and implement actions necessary to improve the contentious workplace environment at the Springfield, MO, Processing and Distribution Center. Agree
2022 Springfield, MO, Processing and Distribution Center Grievances 10/22/2021 21-124-R22 $0 Open R - 6-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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