The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Titlesort descending Issue Date Report Number Financial Value Status Recommendation Management Response
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 4-- Work with military stakeholders to update Publication 38, Postal Agreement with the Department of Defense, and with military and diplomatic stakeholders to update the operating plan related to military and diplomatic mail at the Chicago International Military Service Center. Agree
2020 Military, Diplomatic, and Other International Election Mail 09/30/2020 20-271-R20 $0 Open R - 1-- Immediately develop and implement a Short-Term Operating Plan, including strategies, milestones, and responsibilities, to process the mail inventory backlog and ensure the timely processing and handling of international outbound and inbound election mail. Agree
2020 Military, Diplomatic, and Other International Election Mail 09/30/2020 20-271-R20 $0 Open R - 3-- Develop and implement rapid testing timeframes and procedures for tracking and reporting on eligible inbound election ballots at each of the International Service Centers and other facilities that could accept international election mail. Agree
2020 Military, Diplomatic, and Other International Election Mail 09/30/2020 20-271-R20 $0 Open R - 2-- Immediately develop and implement a Staffing Contingency Plan with strategies and responsibilities for ensuring the sufficient availability of staff for the upcoming election cycle, including options in case supplemental staff levels would be limited after the expiration of the current agreements in September 2020. Agree
2017 Mobile System Review 09/21/2017 IT-AR-17-009 $0 Open R - 5-- Implement security standards for the mobile Point-of-Sale devices and application. Agree
2020 National Operational Assessment - Customer Service and Delivery Operations 12/12/2019 19RG002DR000-R20 $0 Open R - 2-- Enable management to track and receive alerts for late arriving mail in delivery units by expanding Informed Facility and Informed Mobility or identifying another solution Agree
2020 National Operational Assessment - Customer Service and Delivery Operations 12/12/2019 19RG002DR000-R20 $0 Open R - 1-- Modernize the various mail condition reporting methods into one system to capture all mail delays from mail processing facilities. Agree
2020 National Operational Assessment - Customer Service and Delivery Operations 12/12/2019 19RG002DR000-R20 $0 Open R - 4-- Implement a policy to conduct a physical inventory of Mobile Delivery Devices and maintain inventory results. Agree
2020 Nationwide Delivery Scanning Issues 02/19/2020 20-102-R20 $0 Open R - 1-- Enhance ongoing strategies to improve scanning accuracy and enforce compliance. Agree
2019 Nationwide Employee Background Screening 08/22/2019 HR-AR-19-003 $0 Open R - 4-- Implement a review process to ensure that district Human Resources officials are validating that Certificates of Completion are in employees’ electronic Official Personnel Folders. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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