The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Titlesort descending Issue Date Report Number Financial Value Status Recommendation Management Response
2020 U.S. Postal Service Transportation Network Operations and Cost Optimization Practices 11/07/2019 19XG002NL000-R20 $0 Open R - 2-- Ensure authorized account numbers are used for exceptional service in the Service Change Request system. Agree
2021 Accenture Information Technology Contracts 12/29/2020 20-076-R21 $165,889,744 Open R - 3-- Modify the contract to include the required clauses in the Accenture Enterprise Technology Services contract and ensure the future contract terms conform to the guidelines in the Supplying Principles and Practices. Agree
2021 Accenture Information Technology Contracts 12/29/2020 20-076-R21 $0 Open R - 1-- Develop and implement a cost management plan during purchase planning for the future contract to effectively manage and monitor contract costs. Agree
2021 Accenture Information Technology Contracts 12/29/2020 20-076-R21 $0 Open R - 2-- Update the Supplying Principles and Practices to require an evaluation of the cost management plan as part of the noncompetitive purchase request process before approving contract ceiling price increases and to require contracting officers complete training on the policy requirements for the cost management plan. Agree
2021 Accenture Information Technology Contracts 12/29/2020 20-076-R21 $0 Open R - 4-- Implement an oversight process to periodically verify the inclusion of required contract clauses throughout the life of the contract. Agree
2021 Accenture Information Technology Contracts 12/29/2020 20-076-R21 $0 Open R - 5-- Complete and implement a quality assurance plan to effectively monitor quality objectives for the future contract. Agree
2020 Arrow Key Management Controls 08/31/2020 19-033-R20 $0 Open R - 3-- Evaluate technology solutions and take appropriate action to reduce risks associated with lost or stolen arrow keys and enhance the security of mail receptacles. Agree
2021 As Needed Highway Contract Routes 07/16/2021 21-022-R21 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 As Needed Highway Contract Routes 07/16/2021 21-022-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 As Needed Highway Contract Routes 07/16/2021 21-022-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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