The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Statussort ascending Recommendation Management Response
2021 Impact of Pandemic on Postal Service Finances 03/29/2021 20-257-R21 $0 Open R - 1-- Develop specific policies and procedures to ensure expenses are consistently documented, validated, and tracked for unanticipated crisis or catastrophic events. Agree
2021 Uncompensated and Undercompensated Services 04/05/2021 20-208-R21 $219,519,981 Open R - 2-- Evaluate opportunities to adjust provisions involving business customers to ensure only services paid for are provided. Agree
2021 Uncompensated and Undercompensated Services 04/05/2021 20-208-R21 $1,850,011,194 Open R - 1-- Explore strategies for receiving amounts owed or appropriated for government services and providing the Postal Service reimbursement for these services going forward. Agree
2021 Timecard Administration 12/09/2020 20-180-R21 $0 Open R - 3-- Procure and test new, automated time collection devices for the Postal Service to implement throughout its facilities. Agree
2021 U.S. Postal Inspection Service Confidential Funds Program 10/28/2020 20-179-R21 $0 Open R - 5-- Reconcile guidance annually and update the Inspection Service Manual’s Confidential Funds Program policies with the Confidential Funds Program Manual to ensure consistency. Agree
2021 U.S. Postal Inspection Service Confidential Funds Program 10/28/2020 20-179-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 U.S. Postal Inspection Service Confidential Funds Program 10/28/2020 20-179-R21 $0 Open R - 1-- Enforce Confidential Funds Program guidance and update the Confidential Funds Program application or reevaluate the requirement to capture arrests in the Confidential Funds Program application. Agree
2021 U.S. Postal Service Exit Processing 04/12/2021 20-167-R21 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Bank Secrecy Act Compliance 01/19/2021 20-158-R21 $0 Open R - 2-- Enhance policies and procedures for suspicious activity reporting to include any revisions to the Bank Secrecy Act database requirements or the Suspicious Transaction Report. Agree
2021 Bank Secrecy Act Compliance 01/19/2021 20-158-R21 $0 Open R - 1-- Revise the Bank Secrecy Act database to report all available information from the Suspicious Transaction Report, in suspicious activity reports filed with the U.S. Department of the Treasury’s Financial Crimes Enforcement Network, including descriptive details, potentially suspicious comments when money order serial numbers are missing, and excluding information not deemed suspicious. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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