The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort ascending Financial Value Status Recommendation Management Response
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $0 Open R - 6-- Establish and implement an additional process to accurately record cash removed from undeliverable mail and periodically reconcile this amount against the total cash deposited. Agree
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $0 Open R - 1-- Develop and implement a strategy to identify and prevent postal facilities from incorrectly sending items to the Mail Recovery Center. Agree
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $0 Open R - 7-- Establish and implement processes to maintain an accurate physical inventory and conduct periodic reviews. Agree
2020 Arrow Lock Key Management 08/31/2020 19-033-R20 $0 Open R - 1-- Create and maintain a nationwide arrow key inventory and ensure units reconcile their local inventory semiannually to ensure key accountability. Agree
2020 Arrow Lock Key Management 08/31/2020 19-033-R20 $0 Open R - 3-- Evaluate technology solutions and take appropriate action to reduce risks associated with lost or stolen arrow keys and enhance the security of mail receptacles. Agree
2020 Arrow Lock Key Management 08/31/2020 19-033-R20 $0 Open R - 2-- Develop and issue guidance regarding a maximum key quantity for ordering replacement keys and the number of unassigned keys a site should maintain in inventory. Disagree
2020 In Office Cost System Sampling Processes 05/22/2020 19-032-R20 $0 Open R - 6-- Analyze the expansion of the IOCS cluster sampling methodology to include other crafts, and implement a pilot as appropriate. Agree
2020 In Office Cost System Sampling Processes 05/22/2020 19-032-R20 $0 Open R - 4-- Document the methodology and analysis used to ensure sufficient samples are capturing mail characteristics for cost attribution. Agree
2020 In Office Cost System Sampling Processes 05/22/2020 19-032-R20 $0 Open R - 2-- Reiterate the verification policy and enhance the IOCS data entry system to indicate the verification of sampled employees work status in advance. Agree
2020 In Office Cost System Sampling Processes 05/22/2020 19-032-R20 $0 Open R - 5-- Enhance the cluster sampling methodology to reduce inefficiencies in the amount of time required to conduct readings. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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