The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2021 COVID-19 Leave Administration 06/16/2021 21-032-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 City Carrier Cost System 07/14/2021 21-036-R21 $0 Open R - 2-- Require data collection technicians to provide a justification when selecting a skip interval greater than one for parcel sampling. Agree
2021 City Carrier Cost System 07/14/2021 21-036-R21 $0 Open R - 3-- Reiterate to data collection technicians the importance of communicating with the city carrier to confirm the deviation status of each sampled parcel and whether the city carrier plans to deliver all parcels and accountable mail on the test date. In addition, we recommend they evaluate whether delivery scan data can be used to determine if any sampled parcels should be excluded from the test data due to missing delivery attempts on the test date. Agree
2021 City Carrier Cost System 07/14/2021 21-036-R21 $0 Open R - 4-- Develop online training and/or instructional materials that provide comprehensive guidance to postmasters or their designees on how to properly complete PS Form 2846, City Carrier Route Mail Acceptance Data. In addition, consider developing a web-based form with guided prompts and instructions to replace manual entry of PS Form 2846 information. Agree
2021 City Carrier Cost System 07/14/2021 21-036-R21 $0 Open R - 1-- Modify the Computerized On-Site Data Entry System software to alert data collection technicians of the correct random start number to use throughout the test and correct the software issue that causes the random start number to change when technicians lock and unlock their laptop. Agree
2021 Property Condition Reviews – Maplewood, North County, and Brentwood Post Offices 02/03/2021 21-046-R21 $0 Open R - 1-- Address all building maintenance, security, and safety issues identified at the Maplewood, North County, and Brentwood Post Offices. Agree
2021 Service Performance – First-Class Single Piece Letter Mail 09/03/2021 21-047-R21 $0 Open R - 1-- Develop a risk-based operational tool with appropriate thresholds to identify and remediate underperforming facilities or bottlenecks within the network, so they may be promptly addressed, and service delays mitigated. Agree
2021 Service Performance – First-Class Single Piece Letter Mail 09/03/2021 21-047-R21 $0 Open R - 2-- Ensure mail processing peak season hiring plans include potential impacts from the COVID-19 pandemic on the job market. Agree
2021 Service Performance – First-Class Single Piece Letter Mail 09/03/2021 21-047-R21 $0 Open R - 4-- Develop and implement a strategy to communicate, in writing, clear guidance on any significant operational adjustments implemented prior to 2021 peak season to ensure message clarity and consistent application throughout the agency. Agree
2021 Plant Load Agreements – New Jersey District 08/12/2021 21-049-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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