The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2019 Meter Revenue Refunds - W.T. Harris Station, Charlotte, NC 08/21/2019 FCS-FM-19-020 $78,316 Open R - 1 -- Reiterate policies regarding the verification of disbursements and destruction of meter stamps refunded; or consider developing alternative guidance for destruction to prevent duplicate, unauthorized, or incorrect refunds. Agree
2019 Financial Differences - Nashville, TN, Main Office Window 09/04/2019 FCS-FM-19-027 $0 Open R - 1 -- To reiterate to all personnel responsible for resolving financial differences at the Nashville Main Office Window how to properly research and resolve financial differences timely and file supporting documents in one central location at the unit. Agree
2020 Local Travel Reimbursement - Las Vegas, NV, Huntridge Station 10/01/2019 FCS-FM-20-001 $7,619 Open R - 1 -- Direct the Senior Manager, Customer Service, to issue Postal Service vehicle cards for each postal-owned vehicle and provide the necessary training to each employee on how to use the vehicle cards. Agree
2018 Credit for Disputed Voyager Card Transactions 04/02/2018 FT-AR-18-007 $1,152,177 Open R - 1 -- Implement a process to reconcile, at least quarterly, all disputed transactions nationwide. Agree
2018 Export Controls for Outbound Mail at International Service Centers 09/28/2018 FT-AR-18-009 $0 Open R - 2 -- Incorporate strategic activities into the Export Controls Program, including (a) developing an overall strategic plan and a written risk assessment; (b) conducting regular cost benefit analyses to assess effectiveness and value, and (c) proactively monitoring emerging issues and analyzing export compliance data collected from electronic and physical screenings. Disagree
2018 Export Controls for Outbound Mail at International Service Centers 09/28/2018 FT-AR-18-009 $0 Open R - 4 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2019 A Broader Perspective for the Postal Service Ethics Program 11/06/2018 FT-AR-19-001 $0 Open R - 2 -- Adopt an approach for assessing the effectiveness of the ethics program, by: - Identifying ethics program areas that are priorities for the organization. - Designing the goals for each ethics program priority area to support the mission and organization-wide goals. - Identifying the desired maturity level for each ethics program priority area. Agree
2019 Treasury Inflation-Protected Securities 11/26/2018 FT-AR-19-003 $2,781,473,463 Open R - 2 -- Request approval from the Secretary of Treasury and the U.S. Office of Personnel Management (OPM) to redeem fixed-rate Treasury securities in the U.S. Postal Service retirement funds and invest proceeds and other fund inflows in Treasury Inflation-Protected Securities. Agree
2019 Treasury Inflation-Protected Securities 11/26/2018 FT-AR-19-003 $0 Open R - 1 -- Determine a strategy regarding the allocation of the U.S. Postal Service Civil Service Retirement System, Federal Employees Retirement System and Retiree Health Benefits Fund investments in Treasury Inflation-Protected Securities. Agree
2019 No-Fee Post Office Boxes 11/26/2018 FT-AR-19-004 $0 Open R - 2 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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