The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2019 Costing Best Practices 09/17/2019 CP-AR-19-004 $0 Open R - 1 -- Develop a plan with milestones to implement a modern costing system using enhanced technologies in an effort to incorporate real-time, granular data for product cost attribution. Disagree
2019 Issues Identified in the Outbound International Mail Market 09/23/2019 CP-MT-19-001 $0 Open R - 1 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open R - 4 -- Develop a Mobile Delivery Device warning message/alert to deter carriers from applying street delivery scan events at delivery units. Agree
2018 Tort Claims Management - Western Area 05/09/2018 DR-AR-18-004 $97,409 Open R - 1 -- issue a directive instructing districts to ensure tort claim payments and related supporting documentation are reviewed periodically. Agree
2018 Tort Claims Management - Western Area 05/09/2018 DR-AR-18-004 $0 Open R - 5 -- require the Central Plains, Dakotas, Hawkeye, and Portland Districts to establish a second level approval of tort claim payments authorized by the Tort Claim Coordinator. Disagree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $46,316,039 Open R - 3 -- Develop and implement interim controls to prevent and detect the issues noted in this report until the Voyager Fleet Commander Online application is updated. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 4 -- Reinforce to site managers, VMF managers and their designees, follow the requirements in the Voyager Fleet Card Standard Operating Procedures for issuing PINs, requesting PIN limit increases, and conducting semi-annual reviews. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 1 -- Coordinate with U.S. Bank Voyager to implement automated controls in the Voyager Fleet Commander Online application to: (1) prevent assignment of PINs to vendors; (2) prevent assignment of multiple PINs to employees; (3) prevent assignment of PINs without valid employee names; and (4) ensure only authorized employees are allowed to request PIN limit changes. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 2 -- Implement corrective action to: (1) deactivate PINs issued to vendors, (2) deactivate multiple PINs issued to employees or define policy for exception, (3) deactivate PINs without a valid employee name; and (4) ensure authorized approval of requests for increasing PIN purchasing limits and (5) track and monitor completion of semi-annual reviews. Agree
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $0 Open R - 1 -- Reinforce requirements to delivery unit supervisors to follow city delivery policies and standard operating procedures for setting expectations with carriers to deliver committed mail daily. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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