The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Numbersort descending Financial Value Status Recommendation Management Response
2016 Postmaster Cost Segment 09/08/2016 CP-AR-16-010 $0 Open R - 3 -- Communicate to the Postal Regulatory Commission the status of the Post Office Structure Plan and develop a timeline and approach for updating the postmaster variability study. Agree
2018 Use of Intelligent Mail Barcodes for First-Class Mail Letters' Processing Costs 09/25/2018 CP-AR-18-007 $0 Open R - 1 -- Should develop a strategic plan to assess how Intelligent Mail barcode and Informed Visibility technologies can be enhanced to support costing and, based on that assessment, determine how and when the technologies can be leveraged to improve costing. Agree
2018 Use of Intelligent Mail Barcodes for First-Class Mail Letters' Processing Costs 09/25/2018 CP-AR-18-007 $0 Open R - 3 -- Should use Intelligent Mail barcode and Informed Visibility technologies to evaluate the impact of unexpected or nonstandard mail flows on First-Class Mail letter cost model estimates and, based on the evaluation, consider filing a petition with the Postal Regulatory Commission to use Intelligent Mail barcode and Informed Visibility data to update the model. Agree
2019 Management Operating Data System (MODS) Errors and Adjustments 04/03/2019 CP-AR-19-001 $0 Open R - 2 -- Establish controls in electronic badge reader (EBR) software to require entry of an operation number for each employee badge swipe and direct area Management Operating Data System coordinators to verify that all facilities have deactivated the base operation preset button on EBRs. Agree
2019 Management Operating Data System (MODS) Errors and Adjustments 04/03/2019 CP-AR-19-001 $0 Open R - 4 -- Develop a mechanism for improved communications among headquarters, area, and local personnel on Management Operating Data System (MODS) requirements and updates, to include (1) a more centralized approach for information dissemination, (2) the development of a mandatory orientation program for new MODS coordinators, and (3) annual MODS training for all area and local coordinators as well as facility employees and supervisors. Agree
2019 Management Operating Data System (MODS) Errors and Adjustments 04/03/2019 CP-AR-19-001 $0 Open R - 5 -- Establish an official closing period for the Management Operating Data System (MODS) and develop controls in MODS to prevent workhour adjustments after the closeout period without required approvals. Agree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open R - 4 -- Develop a Mobile Delivery Device warning message/alert to deter carriers from applying street delivery scan events at delivery units. Agree
2018 Tort Claims Management - Western Area 05/09/2018 DR-AR-18-004 $97,409 Open R - 1 -- issue a directive instructing districts to ensure tort claim payments and related supporting documentation are reviewed periodically. Agree
2018 Tort Claims Management - Western Area 05/09/2018 DR-AR-18-004 $0 Open R - 5 -- require the Central Plains, Dakotas, Hawkeye, and Portland Districts to establish a second level approval of tort claim payments authorized by the Tort Claim Coordinator. Disagree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 4 -- Reinforce to site managers, VMF managers and their designees, follow the requirements in the Voyager Fleet Card Standard Operating Procedures for issuing PINs, requesting PIN limit increases, and conducting semi-annual reviews. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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