The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort ascending Status Recommendation Management Response
2022 U.S. Postal Inspection Service's Online Analytical Support Activities 03/25/2022 21-191-R22 $0 Open R - 4-- Modify the Analytics Team’s Standard Operating Procedures to require the Office of Counsel to document its approval of proactive work assignments at the time they are initiated. Agree
2021 U.S. Postal Service's Protection Against External Cyberattacks 08/31/2021 20-277-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Retail Systems Continuity of Operations 05/05/2022 21-063-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 1-800-ASK-USPS:The Postal Service's Interactive Voice Response System 09/21/2021 RISC-WP-21-010 $0 Open R1 – Enhance current Interactive Voice Response system performance metrics by including metrics for the rate of complete, contained calls and the rate of incomplete, abandoned calls. Agree
2022 Capping Report - Mail Delivery, Customer Service, and Property Conditions Review – Select Units Portland, OR Region 03/22/2022 22-001-R22 $0 Open R - 1-- Develop and execute a plan to ensure that employees at the Beaverton Main Post Office and the Parkrose and Piedmont Stations follow standard operating procedures for package scanning and handling, and that unit management systematically reviews scan data and enforces compliance. Agree
2021 Accident Reporting 08/27/2021 21-015-R21 $0 Open R - 5-- Implement an automated reconciliation process between data from Department of Labor’s Employee Compensation Operations and Management Portal and the Postal Service’s Employee Health and Safety (EHS) system, to ensure all personal injury industrial accidents are properly recorded in EHS. Agree
2021 Processing Selected Resignation and Reassignment Personnel Actions 08/18/2021 21-070-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Contract Delivery Service Cost Attribution 06/21/2021 20-313-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Transfer of Mail Processing Operations from Selected Facilities 05/04/2022 21-240-R22 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2022 Next Generation Delivery Vehicles - Contract Clauses 01/12/2022 21-215-R22 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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