The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2021 U.S. Postal Inspection Service Confidential Funds Program 10/28/2020 20-179-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 U.S. Postal Inspection Service Oversight of its Use of Cryptocurrency 08/26/2021 21-067-R21 $0 Open R - 4-- Develop written procedures for the management and oversight of the national wallet and its associated exchange account. Agree
2021 City Carrier Cost System 07/14/2021 21-036-R21 $0 Open R - 3-- Reiterate to data collection technicians the importance of communicating with the city carrier to confirm the deviation status of each sampled parcel and whether the city carrier plans to deliver all parcels and accountable mail on the test date. In addition, we recommend they evaluate whether delivery scan data can be used to determine if any sampled parcels should be excluded from the test data due to missing delivery attempts on the test date. Agree
2021 Property Condition Reviews - Menlo Park, Excelsior, and Sutter Street in California 09/15/2021 21-200-R21 $0 Open R - 5-- Report the ceiling leak at the Excelsior Post Office in the eFMS and follow-up to ensure the leak is repaired. Agree
2020 U.S. Postal Service Transportation Network Operations and Cost Optimization Practices 11/07/2019 19XG002NL000-R20 $0 Open R - 2-- Ensure authorized account numbers are used for exceptional service in the Service Change Request system. Agree
2021 Misrouted Mail in the U.S. Postal Service Network 02/23/2021 20-252-R21 $0 Open R - 5-- Review the feasibility of updating the Mail History Tracking System (MHTS) and the Service Field Operations Performance Management (SFOPM) system or develop alternatives to ensure that MHTS and SFOPM can accurately reflect the correct facility processing and misrouting mail. Disagree
2021 Plant Load Agreements – New Jersey District 08/12/2021 21-049-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Service Performance of Election and Political Mail During the November 2020 General Election 03/05/2021 20-318-R21 $0 Open R - 2-- Continue to educate state and local election officials on mailing deadlines for request and receipt of ballots that accounts for the Postal Service’s time to process, transport, and deliver mail. Agree
2021 Manual Mail Processing Efficiency 09/21/2021 21-131-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2018 Western Area Physical Security and Environmental Controls 03/19/2018 IT-AR-18-002 $0 Open R - 6-- Direct the senior plant manager to implement security controls for the facility parking lots and repair surveillance security cameras. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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