The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2019 Mail Delivery Issues - Broadview Station - Atlanta, GA 08/06/2019 DRT-AR-19-014 $0 Open R - 1 -- Instruct the unit management to update and sign integrated Operating Plan/Mail Arriving Profile. Agree
2018 Timecard Adjustments at Facilities in the Greater Boston District 08/01/2018 HR-AR-18-007 $0 Open R - 3 -- The Controller, Vice President, assess the feasibility of using systems controls in the Time and Attendance Collection System (TACS) to ensure supervisors disallow time, delete clock rings, and extend lunch times in accordance with Postal Service policy. If management deems enhancing TACS controls unfeasible, we recommend designing mitigating controls to prevent supervisors from improperly adjusting timecards. Agree
2017 Insider Threat Program 09/18/2017 IT-AR-17-007 $0 Open R - 2 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $0 Open R - 1 -- Reinforce requirements to delivery unit supervisors to follow city delivery policies and standard operating procedures for setting expectations with carriers to deliver committed mail daily. Agree
2019 Oversight of Highway Contract Routes - Insurance 03/22/2019 SM-AR-19-002 $0 Open R - 5 -- Revise Supplying Principles and Practices to require the use of Clause B-39: Indemnification in all Highway Contract Route contracts. Agree
2019 Mail Delivery Issues - Minuet Carrier Annex, Charlotte, NC 09/19/2019 DRT-AR-19-021 $0 Open R - 1 -- Update the Integrated Operating Plan and Mail Arrival Profile for the Minuet Carrier Annex and the Charlotte and Mid-Carolinas Processing and Distribution Centers to reflect accurate mail arrival times and mail mix. Agree
2019 Internal Controls Over No Sale Transactions 07/17/2019 FT-AR-19-007 $0 Open R - 1 -- Coordinate with the Vice President, Delivery and Retail Operations, to develop a nationwide policy to monitor No Sale transactions, considering the existing available reports and best practices used by area and district personnel. Agree
2018 Tort Claims Management - Western Area 05/09/2018 DR-AR-18-004 $0 Open R - 5 -- require the Central Plains, Dakotas, Hawkeye, and Portland Districts to establish a second level approval of tort claim payments authorized by the Tort Claim Coordinator. Disagree
2019 U.S. Postal Service Processing Network Optimization 09/09/2019 NO-AR-19-006 $0 Open R - 3 -- Revise and update AMP feasibility studies to determine whether cost savings could be realized, and consolidations should continue. Agree
2019 Informed Visibility Vulnerability Assessment 10/12/2018 IT-AR-19-001 $0 Open R - 6 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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