The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2021 Plant Load Agreements – New Jersey District 08/12/2021 21-049-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Service Performance of Election and Political Mail During the November 2020 General Election 03/05/2021 20-318-R21 $0 Open R - 1-- Work with mailers of Election Mail to identify why full-service ballots from the 2020 general election were excluded from service performance measurement and develop an action plan with timelines to address each cause to increase the number of ballots in measurement. Agree
2021 Manual Mail Processing Efficiency 09/21/2021 21-131-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2015 Badges for Postal Service Contractors 03/06/2015 HR-AR-15-004 $0 Open R - 1-- Revise national policy to ensure responsible personnel develop comprehensive and uniform standard operating procedures to manage contractor badges, including procedures for issuing, tracking, and monitoring badges. Agree
2021 Embargoes and Redirections at the U.S. Postal Service Processing Facilities 08/13/2021 21-112-R21 $0 Open R - 4-- Develop a plan to verify that mail is processed in First-In-First-Out order during high volume periods to ensure that it will meet its service standards. Disagree
2021 Integrity of U.S. Postal Service's Social Media Presence 05/12/2021 20-278-R21 $0 Open R - 5-- Establish an automated process to monitor social media to identify and address unapproved pages and accounts created to represent the Postal Service. Agree
2021 Contractor Security Clearances at Surface Transfer Centers 09/29/2021 21-111-R21 $0 Open R - 3-- Clarify language in Surface Transfer Center statements of work to specify which security clearance documents must be retained and the period of retention. Agree
2021 Property Condition Reviews – North Royalton, Willoughby, and Jesse C. Owens Post Offices in Ohio 06/21/2021 21-138-R21 $0 Open R - 1-- Address all building maintenance, safety, and security issues identified at the North Royalton, Willoughby, and Jesse C. Owens post offices. Agree
2022 Springfield, MO, Processing and Distribution Center Grievances 10/22/2021 21-124-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $0 Open R - 3-- Develop and implement a strategy to ensure Mail Recovery Center staff are aware of, and complying with, the Postal Service policy for opening and examining all undeliverable First-Class Mail. Agree

Pages

This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates