The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2019 Commercial Air (CAIR) Contractor Scanning 07/19/2019 NL-MT-19-001 $0 Open R - 4 -- Ensure mail clerks monitor Delta Global Service employees sort mail into the correct mail transport equipment. Agree
2018 Flats Sequencing System Performance in the Capital Metro Area 07/26/2018 NO-AR-18-008 $0 Open R - 4 -- Establish a process to ensure the electronic Mail Improvement Reporting system is being used to report all flats mail problems and these problems are resolved within 30 days of reporting. Disagree
2017 Mobile System Review 09/21/2017 IT-AR-17-009 $0 Open R - 3 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2015 Substantial Increase in Delayed Mail 08/13/2015 NO-MA-15-004 $0 Open R - 4 -- Establish criteria for determining if the network has stabilized and ensure the criteria are met prior to resuming the Phase II consolidations or conducting any other optimization efforts. Agree
2019 U.S. Postal Inspection Service New York Division 09/19/2019 OV-AR-19-004 $0 Open R - 4 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2018 Surface Visibility Scanning – Capital Metro Area and Capping Report 04/12/2018 NL-AR-18-006 $0 Open R - 5 -- Ensure through training and monitoring that Processing and Distribution Center managers provide adequate oversight of scanning operations to ensure Mail Transport Equipment Labeler placards are attached and all mail is scanned as required. Disagree
2019 Postal Service’s Heating, Ventilation, and Air Conditioning Preventive Maintenance Process 08/22/2019 SM-AR-19-006 $0 Open R - 2 -- Create Standard Work Instructions to provide maintenance management detailed operating procedures and job aids related to their Heating, Ventilation, and Air Conditioning preventive maintenance responsibilities. Agree
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 4 -- Work with military stakeholders to update Publication 38, Postal Agreement with the Department of Defense, and with military and diplomatic stakeholders to update the operating plan related to military and diplomatic mail at the Chicago International Military Service Center. Agree
2019 Informed Visibility Vulnerability Assessment 10/12/2018 IT-AR-19-001 $0 Open R - 2 -- review the controls identified in the Center for Internet Security benchmarks and consider them for inclusion into the published standard. Disagree
2016 PostalOne!-Business Customer Support System Availability 08/10/2016 IT-AR-16-010 $0 Open R - 6 -- Develop a plan to calculate PostalOne!-Business Customer Support System availability in accordance with best practices and include blackout maintenance hours on the daily chief information officer scorecards reported to the Postal Service Executive Leadership Team. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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