The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2020 Mail Delivery Issues - Vista Station, Sparks, NV 12/04/2019 19-043-R20 $0 Open R - 1-- We recommend the Manager, Nevada-Sierra District instruct district staff to complete the review of the route adjustments per the dispute resolution decision. Agree
2018 Tort Claims Management - Western Area 05/08/2018 DR-AR-18-004 $0 In-Resolution R - 5-- require the Central Plains, Dakotas, Hawkeye, and Portland Districts to establish a second level approval of tort claim payments authorized by the Tort Claim Coordinator. Disagree
2019 U.S. Postal Inspection Service Area Case Management 09/03/2019 OV-AR-19-003 $0 Open R - 3-- Provide refresher case management training to all team leaders and inspectors regarding investigative documentation requirements and proper case closure procedures, according to policies. Agree
2020 U.S. Postal Service Transportation Cost of Mail Transport Equipment 12/13/2019 19XG007NL000-R20 $0 Open R - 3-- We recommend the Acting Vice President, Processing and Maintenance Operations, in coordination with the Vice President of Supply Management, track, monitor, and report suppliers’ nonperformance for transporting equipment between mail transport equipment service centers and hold suppliers accountable when they do not meet contract terms. Agree
2015 Security Clearances for Postal Service Contract Drivers 11/20/2014 HR-AR-15-001 $0 Open R - 2-- Establish a formal centralized system that allows for the tracking and monitoring of contract driver security clearances. Agree
2019 Deposit by Mail Controls at Selected Mail Processing Facilities 09/12/2019 NO-AR-19-007 $0 Open R - 1-- Establish standard operating procedures for the Deposit by Mail service to include security cameras, secured doors, staged mail, and adequate rewrap procedures. Agree
2017 Mobile System Review 09/21/2017 IT-AR-17-009 $0 Open R - 5-- Implement security standards for the mobile Point-of-Sale devices and application. Agree
2019 Physical and Environmental Controls Site Security Review 08/15/2019 IT-AR-19-004 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 U.S. Postal Inspection Service Charlotte Division 11/15/2019 19TG013OV000-R20 $0 Open R - 3-- The Inspector-in-Charge, Charlotte Division, develop a formal review process to ensure training records are entered accurately in Threat Management Tracking System. Agree
2016 Access Controls over Mail Imaging Systems 01/14/2016 IT-AR-16-004 $0 Open R - 4-- Require users to change passwords for all administrative accounts at least every 30 days and for all non-administrative accounts at least every 90 days for the mail imaging systems. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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