The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2018 Access Issues Identified in the Mail Processing Environment 09/05/2018 IT-MT-18-001 $0 Open R - 3 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2016 PostalOne!-Business Customer Support System Availability 08/10/2016 IT-AR-16-010 $0 Open R - 6 -- Develop a plan to calculate PostalOne!-Business Customer Support System availability in accordance with best practices and include blackout maintenance hours on the daily chief information officer scorecards reported to the Postal Service Executive Leadership Team. Agree
2018 Western Area Physical Security and Environmental Controls 03/19/2018 IT-AR-18-002 $0 Open R - 4 -- Direct the senior plant manager to communicate access procedures to the resource management personnel to ensure employees without a Postal Service badge do not gain access to the facility west entrance. Agree
2019 Virtual Private Network Access 08/19/2019 IT-MA-19-001 $0 Open R - 2 -- Analyze Postal Service bargaining employees with authorized Virtual Private Network access and coordinate with their supervisors to make appropriate changes. Agree
2017 Prohibited Inbound International Mailings 07/18/2017 MS-AR-17-008 $0 Open R - 3 -- Conduct a formal cost analysis comparing various disposal options for the Postal Service’s handling of prohibited mailings and determine which is the most cost effective. Disagree
2019 Deposit by Mail Controls at Selected Mail Processing Facilities 09/12/2019 NO-AR-19-007 $0 Open R - 1 -- Establish standard operating procedures for the Deposit by Mail service to include security cameras, secured doors, staged mail, and adequate rewrap procedures. Agree
2019 Review of Postal Inspection Service Criminal and Administrative Processes – Fort Worth Division 04/19/2019 HR-AR-19-002 $0 Open R - 2 -- Enhance the Closed Case File checklist and the Compliance Self-Assessment and Domicile Review Program to reconcile with case management documentation requirements. Agree
2018 National Recycling Program 02/22/2018 HR-AR-18-002 $0 Open R - 2 -- Reassess and adjust National Recycling Program goals as necessary, based on delays in the execution plan to appropriately set program expectations at district levels. Agree
2019 Contract Delivery Service Costs 08/20/2019 CP-AR-19-002 $0 Open R - 2 -- Direct the Manager, Transportation Contracts, Contract Delivery Services, to include the 120 cubic feet minimum vehicle requirement in contracts or, as appropriate, identify reasonable exceptions to the 120 cubic feet minimum vehicle requirement and document those exceptions in applicable contracts. Disagree
2019 Delivery Scanning Issues - Gardena Post Office, Gardena, CA 09/05/2019 DRT-AR-19-017 $0 Open R - 1 -- Instruct the Gardena Postmaster to follow delivery standard operating procedures for scanning packages and to include the use of firm sheets. Agree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates