The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2021 "As Needed" Highway Contract Routes 07/16/2021 21-022-R21 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Mail Operations at the Raleigh, NC, Processing and Distribution Center 08/12/2021 21-184-R21 $0 Open R - 5-- Develop a plan to further increase load scan scores to meet or surpass the scanning goal. Agree
2019 Mail Processing Overtime 06/13/2019 NO-AR-19-005 $0 Open R - 3-- Establish appropriate performance incentives for managers to effectively manage overtime. Disagree
2020 Recovery for Private Party Damage to Postal Service Vehicles 09/10/2020 20-177-R20 $0 Open R - 1-- Coordinate with the National Tort Center to provide district Tort Claim Coordinators training on accident recovery settlements and related processes. Agree
2021 Noncompetitive Contracts 09/09/2021 21-019-R21 $0 Open R - 4-- Develop and implement a Noncompetitive Purchase Checklist to ensure required elements and documents are included in noncompetitive contracts, and properly and timely uploaded into the contracting system. Agree
2021 Contract Invoice Payment Process 07/29/2021 20-281-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Mail Operations at the Denver, CO, Processing and Distribution Center 07/27/2021 21-151-R21 $0 Open R - 1-- Develop a plan based on Lean Six Sigma project results to further increase load scan scores to meet or surpass the scanning goal. Agree
2022 Springfield, MO, Processing and Distribution Center Grievances 10/22/2021 21-124-R22 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Security Assessment of the Customer Registration Application 09/09/2021 20-286-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Online Priority Mail Express Refunds 07/20/2021 20-268-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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